Printer Status Test
This test enables administrators to monitor the status of the printers that are configured on the target host system. This test reports the status of the scheduler using which administrators can promptly be alerted whenever the scheduler is not running. This test also reports the count of printers that are currently active, disabled, idle and those that are accepting printing requests. By carefully analyzing the metrics reported by this test, administrators can figure out the printers that are responsible for an overload condition with respect to the printing process.
This test is disabled by default. To enable the test, go to the enable / disable tests page using the menu sequence : Agents -> Tests -> Enable/Disable, pick the desired Component type, set Performance as the Test type, choose the test from the DISABLED TESTS list, and click on the << button to move the test to the ENABLED TESTS list. Finally, click the Update button.
Target of the test : A Linux system
Agent deploying the test : An internal agent
Outputs of the test :One set of results for the target host system being monitored.
| Parameter | Description |
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Test Period |
How often should the test be executed. |
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Host |
The host for which the test is to be configured. |
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Exclude Printers |
By default, this parameter is set to none, indicating that this test will report metrics for all the printers configured in the target system. However, if you wish to exclude one/more printers from the scope of monitoring, then, you can specify a comma-separated list of printers in the Exclude Printers text box. |
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Detailed Diagnosis |
To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
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Measurement |
Description |
Measurement Unit |
Interpretation |
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|---|---|---|---|---|---|---|---|---|---|
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Scheduler status |
Indicates the status of the scheduler. |
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The print scheduler, lpsched, handles print requests on print servers. However, there might be times when the print scheduler stops running on a system, so print requests stop being accepted or printed. The values that this measure can report and its corresponding numeric equivalents are listed in the table below:
Note: By default, this measure reports the Measure Values listed in the table above to indicate current status of the scheduler. In the graph of this measure however, the same is represented using the corresponding numeric equivalents only. |
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Total configured printers |
Indicates the number of printers configured in the target system |
Number |
Use the detailed diagnosis to identify the Printer name. |
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Total accepting printers |
Indicates the number of printers that are currently accepting printing requests. |
Number |
The detailed diagnosis provides the Printer name, and time since the printer is in accepting mode. |
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Total active printers |
Indicates the number of printers that are active. |
Number |
If all the active printers are not accepting printing requests, then there might be an issue like jobs taking too much time process or jobs are waiting for more time. Use the detailed diagnosis to identify the Printer name. |
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Total disabled printers |
Indicates the number of printer that are disabled. |
Number |
Use the detailed diagnosis to identify the Printer name and Disabled reason. |
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Total idle printers |
Indicates the number of printers that are idle. |
Number |
The possible cause of the printer status "Idle" error could be the problems with your printer driver. If your printer driver is missing or corrupted this issue could happen. Another reason for this issue is the issue with your printer spooler. Or it could be even some malware issues prevailing in your computer which makes your printer go "Idle" all of a sudden and it could also be some network issues. Use the detailed diagnosis to identify the Printer name. |
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Active printer percentage |
Indicates the percentage of active printers. |
Percent. |
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