What is Wyse Management Suite?

Wyse Management Suite (WMS) is a central server that configures, optimizes and manages Dell thin clients with ease. Wyse Management Suite enables simple, secure thin client configuration, and designed to scale. This helps in reducing time, operational cost, and effort in thin client management.

The WMS console helps in controlling and managing all the Dell Wyse thin clients, enables customization for organizations with multiple teams. All parameters and configurations can be set in this console and pushed to the Dell Wyse thin clients.

The key features of Wyse Management Suite are listed below:

  • Centralized Management: Provides a single-pane view for monitoring and managing all Dell Wyse thin clients. Multiple thin clients can be configured simultaneously.

  • Software Deployment: Allows the installation and update of software applications on Dell Wyse thin clients remotely.

  • REST API: The Wyse Management Suite can connect via a standard RESTful API to existing enterprise management, reporting, and trouble-ticketing systems (Microsoft SCCM/IBM Tivoli/ServiceNow).

  • Scalability: Scales to accommodate small to large deployments, making it suitable for various organizational sizes.

Why Monitor Wyse Management Suite?

Wyse Management Suite is an important component that should be available 24x7. It controls all Dell Wyse thin clients. If WMS is down, thin clients cannot be tracked and controlled. Updates cannot be pushed out and new thin clients cannot start. WMS is often hosted on cloud or deployed on-premises as a stand-alone server. WMS monitoring can highlight scalability issues, communication problems, bottlenecks that must be addressed quickly to ensure that all thin clients are working well and can be centrally managed. In large-scale environments where Dell Wyse Thin Clients are accessed by the users, non-availability of the WMS can severely affect the overall performance of that environment. This would largely affect the user experience and if the issue is persistent or occurs frequently, there would be a significant drop in the revenue of that environment. To ensure availability of WMS  to the Thin Clients, it becomes essential for the administrators to periodically monitor the status of WMS. This can be achieved using the WMS monitoring model offered by eG Enterprise. Monitoring Wyse Management Suite helps the administrators to: