Wyse Connection Status Test

This test emulates an HTTP request to a Wyse Management Suite, reports whether the Wyse Management service is available or not, and if available, also reports how quickly it responds to the request. Sudden breaks in Wyse Management Suite availability and poor responsiveness of the Wyse Management service can be promptly detected in the process. The test also reports the response code returned by the Wyse Management service, so that the nature of the response - whether it is an error response or not - can be determined.

Target of the test : Wyse Management Suite

Agent deploying this test : A remote agent

Outputs of the test :One set of results for the target WMS being monitored.

Configurable parameters for the test
Parameters	Description
Test period	How often should the test be executed.
Host	The host for which the test is to be configured.
Port	The port to which the specified host listens.
Wyse User Name	The user name required to access Wyse Management Suite portal.
Wyse Password	The password of the Wyse Management Suite portal.
SSL	By default, the Wyse Management Suite is SSL-enabled. Accordingly, the SSL flag is set to Yes by default. This indicates that the eG agent will communicate with the Wyse Management Suite via HTTPS by default.
ProxyHost and ProxyPort	In some environments, all communication with the Wyse Management Suite be routed through a proxy server. In such environments, you should make sure that the eG agent connects to the Wyse Management Suite via the proxy server and collects metrics. To enable metrics collection via a proxy, specify the IP address of the proxy server and the port at which the server listens against the ProxyHost and ProxyPort parameters. By default, these parameters are set to none, indicating that the eG agent is not configured to communicate via a proxy, by default.
ProxyUsername, ProxyPassword, Confirm Password	If the proxy server requires authentication, then, specify a valid proxy user name and password in the Proxy Username and Proxy Password parameters, respectively. Then, confirm the password by retyping it in the Confirm Password text box. If no proxy server is used, or if the proxy server used does not require authentication, then the default setting - none - of these parameters, need not be changed.
DD Frequency	Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.
Detailed Diagnosis	To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled: The eG manager license should allow the detailed diagnosis capability Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements made by the test

Measurement

Description

Measurement Unit

Interpretation

Wyse availability

Indicates the availability of availability and responsiveness of Wyse Management Suite.

Percent

If the value of this measure is 100, it indicates that the Wyse Management service is available. The value 0 on the other hand denotes that the Wyse Management service is unavailable.

The detailed diagnosis of this measure lists the details of error message and its resolution.

Response time

Indicates

the time taken by the Wyse Management service to respond to HTTP requests.

Secs

If the value of this measure consistently increases, it indicates that the performance of the Wyse Management Suite is gradually deteriorating. Ideally, the value of this measure should be low.

Response code

Indicates the response code returned by the emulated HTTP request.

Number

The possible values for this measure and what they represent are detailed in the table below:

Measure Value	Description
200	The API request was successful and received a response.
201	The API request was successful and created an object.
400	The API request was malformed and could not be processed.
401	You have no access and/or are not authorized.
403	You are authorized but do not have the privileges for this API.
404	The URL was not found
405	The called method is not allowed or is not supported
408	The request timed out (20 seconds maximum).
500	The API request was received but there was a server error.
503	Service unavailable at this time or too early to process.
508	HTTP other than 1.1 not supported.

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the response code returned by the emulated HTTP request. The graph of this measure however, is represented using the numeric equivalents only.