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Internet Explorer Settings
To be able to use Internet Explorer as the browser for the eG manager, the following pre-requisites should be fulfilled:
Each of these requirements have been detailed in the sub-sections that follow.
Changing the Document Mode
To achieve this, follow the steps below:
Click on the Tools icon in the IE tool bar, and select the F12 Developer Tools option from the menu that pops up (see Figure 1).
When Figure 2 appears, check to see if the selection against Document mode is Edge (Default). If not, change it to Edge (Default).
Disabling the Compatibility Mode
For this, follow the steps detailed below:
Click on the Tools icon in the IE tool bar, and select the Compatibility View Settings option from the menu that pops up (see Figure 3).
In Figure 4 that then appears, check whether the eG manager’s URL is listed in the Websites you’ve added to Compatibility View list. If it is, then, select the eG manager’s URL from that list, and click the Remove button alongside, to remove it.
Changing Security Settings
To make these changes, follow the steps below:
Click on the Tools icon in the IE tool bar, and select Internet Options from the menu that pops up (see Figure 5).
Figure 6 will then appear. If your eG manager will be accessed by internet users only, then security settings should be configured for the Internet and the Trusted Sites zones. For this, follow the steps detailed below:
Select the Security tab page in Figure 6 and then pick Internet from the Select a zone… section.
Then, select the Trusted sites zone and set Medium or Medium-high as its security level (see Figure 7).
Next, select the Privacy tab page. Use the slider in the Settings section of the tab page to set the privacy level at Medium or Medium-high (see Figure 8).
On the other hand, if your eG manager will be accessed by intranet users only, then, security settings should be configured for the Local Intranet and Trusted Sites zones. For this, follow the steps detailed below:
For this, do the following:
Move your mouse pointer over the Pop-up Blocker sub-menu of the Tools menu in the IE menu bar (see Figure 10), and select the Pop-up Blocker settings option therein.
Figure 11 will then appear. In the Address of website to allow text box, enter the URL of the eG manager for which you want to enable pop-ups. Then, click the Add button in Figure 11 to add that URL to the Allowed sites list.
Configuring the Browser to Use TLS and not SSL
For this, follow the steps below:
When Figure 2 appears, select the Advanced tab page therein. Scroll down the Settings list in the Advanced tab page until you view the Use TLS and Use SSL options.