Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. Integration with Azure Active Directory and FSLogix ensures secure access with efficient profile management.

Recently, there has been a lot of interest in AVD (Azure Virtual Desktop) technologies to support users working from home, to scale VDI capacity dynamically, and even as backup for VDI deployments on-prem.

eG Innovations and AVD TechFest conducted a survey between February and March 2022 to shed light on several topics:

  • Understand the state of virtual desktop technologies on Azure today
  • Determine what technology choices organizations are making
  • Where are organizations in terms of managing the performance of AVD deployments
  • What are the areas where organizations deploying AVD need help

The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends. This is intended to be useful for any IT professional working with digital workspace technologies such as AVD and VDI. You can download the full report which is full of useful statistics and facts on AVD uptake including the specifications of instances users are choosing, authentication choices (Azure AD vs on-premises AD) and FSLogix container usage. Some choice highlights are listed below.

Figure 1: Over 500+ IT professionals worldwide contributed, respondents from most major geographies were well represented

Interesting Findings

1. The Uptake of Azure Virtual Desktop (AVD) Technology is Widespread and Fast

A relative newcomer in the VDI and digital workspace landscape, in the two years since its release in March 2021 it has rapidly gained traction. Our survey found that over 1/4 of respondents already have AVD deployed in production. Additionally, within 24 months, 58% of the organizations who responded intended to have AVD deployed. Only 5% felt that they did not see a need for AVD technology in their organizations.

Interestingly 80% of respondents do not see AVD as being their only digital workspace technology. The full survey investigated trends in AVD usage alongside other technologies such as Citrix CVAD/VMWare on-premises and Cloud Citrix, VMware, and Amazon WorkSpaces alternatives.

More details including anticipated future usage and breakdowns by organization size are available in the full report.

AVD deployment statistics

2. AVD is Reaching Customers Traditional VDI/Virtual Desktops Struggled to

The survey found that AVD deployments of all sizes were being undertaken. Overall, we are still early in the AVD adoption cycle. Close to 50% of deployments have less than 250 users.

73% of the AVD deployments have less than 1,000 users. In the medium-sized business market, AVD is competing against Citrix and VMware digital workspace offerings.

With 1/3 of deployments having less than 100 users, AVD is appealing and accessible to organizations that traditionally are considered too small to adopt on-premises Citrix/VMware VDI.

We do acknowledge that small deployments may also be larger organizations exploring AVD as an option for the future and it is a trend we will watch for when we next repeat the survey.

Size of AVD deployments

The full survey contains further details on the use of AVD broken down by use case including standalone AVD, and deployments involving Citrix and VMware used in conjunction with AVD.

Figure 4: The full survey contains breakdowns of AVD usage within different stacks such as Citrix, VMware and standalone AVD. Here the details of deployment scale for VMWare based AVD deployments are shown.

3. Maturity of Virtual Desktop Solutions being Implemented

The survey revealed a high level of maturity of solution and focus on user experience, with many best practices from VDI (Virtual Desktop Infrastructure) being applied. Whether you are building your AVD gold image via Image builder or configuring a virtual machine, optimizing the image, and installing any pre-requisites will make the experience much better for the end-users. The survey revealed that 76% were aware of these benefits and adopting image optimization. Details of the relative popularity of image optimization technologies including Microsoft Virtual Desktop Optimization Tool, VMware OSOT, Citrix Optimizer and BIS-F are contained in the full survey.

AVD and FSLogix profile management

Figure 5: The survey contains details on profile management technologies real users have adopted and their relative popularity.

We also found that at least 71% are aware of and leveraging profile management. Again, indicating a maturity of solution and focus on user-experience. With FSLogix included with AVD subscriptions this was the most popular choice. The full survey also investigated the use of Office and Profile containers and the choice of both or just one type.

4. Premium Storage and GPUs (Graphics processing units) are becoming Mainstream for Virtual Desktops

The survey revealed that many users are adopting and investing in premium technologies that improve the user experience. 62% of organizations are using GPU technologies. This is remarkably high considering the small percent of overall Azure instance types with GPU support. We suspect that organizations have some VMs (Virtual Machines) that are GPU enabled, but not their entire deployment. NVIDIA GPUs were the most frequent choice, but we found significant uptake of AMDs offerings too. Premium storage solutions such as Azure NetApp files are gaining traction.

AVD and GPUs

Figure 6: Analysis within the survey the uptake in GPU usage was greater in larger deployments

5. The Most Common Performance Issues and Failures in Azure Virtual Desktop Deployments

We surveyed the issues users are encountering with their real-world AVD deployments.

Figure 7: Challenges to AVD adoption were investigated.

We also explored the most common issues and errors encountered in current deployments.

AVD performance complaints

The number one performance issue that respondents face is slow application performance. 47% are struggling with “my application is slow” complaints. Slow logons and issues with video calls are the next two issues impacting user productivity.

As a number of these issues may not be caused by workspace issues themselves, end-to-end monitoring covering the entire service delivery chain is therefore seen to be particularly important.

6. Native Azure Virtual Desktop Monitoring Solutions have Problems

AVD is still a relatively recent technology and the native Azure Monitor solution using Log Analytics is still immature with complex pricing. Of those using Azure Monitor only 8% stated no pain points in our survey. The most common challenges and concerns were around costs – concerns about both the expense (30%) but also the uncertainty (30%) as to what those costs will be. Other reported issues included – Visualization limitations around dashboards, reports and ITSM ticketing integrations and the manual configuration and the lack of out-of-the-box features.

Figure 9: The full report covers challenges existing AVD user report when implementing a monitoring strategy. Download the full report to learn of potential issues and ensure your planning covers all eventualities.

AVD deployment trends

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