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Citrix XenApp Monitoring

Ensure digital workspace transformation success

Citrix Ready

eG Enterprise is a Citrix Ready monitoring solution for XenApp environments. Purpose-built for Citrix workspaces, eG Enterprise incorporates deep domain expertise, actionable insights and analytics required to detect, diagnose and troubleshoot XenApp performance problems, and ensure high-performing virtual applications.

End-to-End Monitoring and Performance Assurance for Citrix XenApp Environments

XenApp Performance Monitoring | XenApp Monitoring
  • Track critical performance metrics and get alerted to issues
  • Gain unparalleled visibility into logon, latencies, bandwidth, users and applications
  • Monitor the XenApp service end to end, not just as individual silos
  • Troubleshoot issues with automated performance correlation and root cause diagnosis
  • Right-size and optimize your Citrix infrastructure using historical trends and capacity planning insights
 
 

Solve Your Top Citrix XenApp Problems in Minutes

  •  
    Troubleshoot Slow Logons
    • Find out why Citrix logon is slow
    • Breakdown logon time to identify which step is causing slowness
    • Is it due to GPO? User profile? AD authentication? Logon script execution? Client-side delay?
     
  •  
    Why is Application Access Slow?
    • Monitor application launch time
    • Automatically pinpoint the root cause
    • Is it due to network? CPU spike in XenApp server? Virtualization bottleneck? StoreFront enumeration delay?
     
  •  
    Avoid XenApp Capacity Issues
    • Analyze historical user trends and server resource utilization patterns
    • Use built-in capacity planning reports to forecast how many more users can be added to each XenApp server
    • Improve user density on servers
     
 
 

Intuitive Monitoring Dashboards, Analytics and Reports

 
  • Citrix XenApp performance monitoring dashboards
    100% web-based monitoring console (HTTP/S)
  • XenApp baselining and performance monitoring
    Automatic baselining with self-learning thresholds
  • XenApp performance reporting
    Out-of-the-box reports for historical data analytics
  • XenApp slow logon reporting
    Track slow logon trends over time
  • XenApp resource usage monitoring
    Identify resource-intensive sessions
  • XenApp user experience monitoring
    At a glance, view user experience for all users
  • XenApp logon monitoring
    Built-in Citrix logon simulator
  • XenApp virtualization monitoring
    Intelligent VM-to-host mapping
  • XenApp monitoring on Citrix Cloud
    Monitor Citrix Cloud Delivery Controller
  • XenApp root cause diagnosis
    End-to-end service topology and root cause diagnosis
  • XenApp user activity monitoring
    User active time and idle reporting
  • XenApp capacity planning
    Capacity planning and right-sizing insight

Proactive Logon Monitoring Using Citrix Logon Simulator

Free Citrix Logon Simulator for XenApp
  • Simulate the exact steps your users go through when they log on to their Citrix XenApp session
  • Track the time taken for every step of the logon process from browser access, authentication, session establishment, enumeration and application launch
  • Detect logon issues proactively and troubleshoot them before end users are affected
  • Test application availability and logon performance 24x7
  • Baseline and compare user experience across multiple locations
 
 

Real-Time Monitoring of Citrix XenApp User Experience

XenApp User Experience | Digital Workspace Experience
  • Track logon and user experience for every user session in real time
  • Identify which users are affected, when and where
  • Analyze client-side and server-side start-up durations side by side to easily isolate where problems lie
  • Compare screen refresh latency and client network latency
  • Track session disconnects, packet loss, retransmits, errors, etc.
  • Get bandwidth breakdown by HDX virtual channel
  • Monitor resource usage by application and URLs accessed
 
 

Customized and Purpose-Built Monitoring for Citrix XenApp 7.x

eG Enterprise is a purpose-built monitoring solution for Citrix XenApp 7.x deployments. eG Enterprise is compatible with the FMA architecture, new deployment models in the cloud, new protocols, and new functionalities in Citrix XenApp 7.x.

  • Monitor performance Citrix HDX adaptive transport (EDT)
  • Monitor Framehawk performance
  • Track GPU utilization per user and per application
  • Measure connection quality between user terminal to XenApp site
  • Monitor XenApp delivered as a Citrix Cloud service
  • Native support for monitoring Linux VDAs
  • User Experience
    • Logon time
    • Profile load time
    • Application launch time
    • Screen refresh latency
    • User network quality
    • StoreFront response time
    • EDT performance
  • HDX Channels
    • Bandwidth used
    • Line speed
    • Audio bandwidth
    • Video band width
    • Printer bandwidth
    • Drive bandwidth
    • Framehawk bandwidth
  • User & Application Activity
    • Session active time and idle time
    • Top users by CPU, memory, IOPS, GPU
    • Top applications by CPU, memory, IOPS, GPU
    • Application launch time
    • Browser URLs accessed by users
  • XenApp Sessions
    • Who logged in and when
    • What application did they access
    • When disconnects happen
    • Idle time in session
    • Top users by session duration
  • Citrix Tiers
    • NetScaler
    • StoreFront
    • Provisioning Services
    • Delivery Controller
    • License server
    • Database
  • Supporting Infrastructure
    • Virtualization platform
    • Storage
    • Network in data center
    • Network to user terminals
    • Infra services – AD, DNS
    • Cloud (AWS, Azure)
 
and more metrics
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Prove It’s Not Citrix: Uncover the Real Cause of Citrix Performance Problems

Citrix Root Cause Analysis | XenApp Troubleshooting
  • Single-Pane-of-Glass Visibility
    Visualize the entire Citrix service topology on a single pane of glass
  • Automated Dependency Mapping Automatically discover interdependencies between Citrix tiers and the supporting infrastructure
  • Root Cause Analysis
    Auto-correlate performance alerts across the infrastructure and pinpoint the root cause of problems in minutes
  • Simplified Problem Triage
    Embedded analytics helps easily differentiate the cause of problems from their effects
  • AI-Powered Machine Learning
    Automatically baseline the XenApp environment and get alerted to performance deviations
 
Giri Sonty
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With eG Enterprise, you can cut down the time of troubleshooting and be proactive instead of reactive – which, in turn, translates into productivity for the organization. Quote Giri Sonty End-User Computing Consultant, CUGC NY/NJ Metro Leader  |  Read Case Study »
 

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Major advancements for Citrix Monitoring.