PeopleSoft Performance Monitoring with eG Enterprise

Why is Monitoring of Oracle PeopleSoft Applications Important?

• Key Challenges in Monitoring PeopleSoft

  

  PeopleSoft's Pure Internet Architecture (PIA) has multiple tiers of hardware and software. While a multi-tier architecture offers scalability, it also makes monitoring and diagnosis harder.

  Since there are inter-dependencies between the tiers, a problem in one tier can impact all the other tiers. An administrator's challenge is how quickly he/she can identify where the cause of a PeopleSoft application slowdown lies (i.e., in the application? network? firewall? server? web? database?).

  Proactive monitoring, accurate diagnosis, and lower time to repair can improve the experience for PeopleSoft users.

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  eG Enterprise: Complete Monitoring Solution for PeopleSoft Applications

  eG Enterprise provides a complete monitoring solution for PeopleSoft environments. From a central web console, administrators can:

  • Measure the digital experience of users in real time, using a combination of synthetic monitoring and real user monitoring
  • Track the performance of the web servers, application servers, the Tuxedo transaction processing engine, and backend databases
  • Analyze critical business transactions and pinpoint the line of code or query that is causing slowness
  • Auto-correlate events & identify the root cause of performance problems
  • Gain reports highlighting performance bottlenecks and get recommendations for intelligent capacity planning

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  Gain Application Performance Insights at Your Fingertips

  Monitor the user experience of PeopleSoft users and be the first to know when the application is slow or experiencing any outages. Fast-track support by proactively identifying high-priority issues.

  • Use synthetic monitors deployed at strategic locations in your infrastructure and measure performance 24x7. Obtain screenshots when failures happen so that you can diagnose what failed.
  • Complement this with monitoring of real user accesses to your applications. Know who accessed each page, from where, what page load time did they see, were there any JavaScript errors, etc. From real user monitoring data, get a glimpse of what is causing slowness: network, server-side processing, content rendering, or browser wait time.

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• Converged Application and Infrastructure Monitoring Helps Pin-Point Cause of PeopleSoft Slowness

  With eG Enterprise, get insights into application and infrastructure performance from one console. Use the eG universal agent to monitor the Oracle WebLogic container supporting PeopleSoft, the PeopleSoft application, the Tuxedo processing engine, and the backend database server.

  

  • Obtain all key metrics for each tier, compare against baselines and highlight which layer and which tier can be the cause of bottlenecks.
  • Determine if the application server's JVM is configured correctly, if there are application code bottlenecks, which line of code is causing the issue, etc.

  • Use request transaction processing graphs to understand backend latencies and troubleshoot quickly.
  • Correlate application performance with the underlying infrastructure including virtualization platforms, docker containers, and so on.

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  Drill Down into the Essentials of Tuxedo Forensics

  eG Enterprise includes in-depth monitoring for the Tuxedo Application Server that is at the heart of the PeopleSoft Internet Architecture. Using these metrics, administrators can:

  • Monitor Tuxedo server load by process
  • Identify queueing bottlenecks by tracking requests in queue
  • Track transaction begins, commits, and aborts by client
  • Monitor transaction volumes by transaction type
  • Monitor the status of all PIA services and the workload handled
  • Track accesses to PIA bulletin boards
  • Analyze workload across servers to identify load balancing anomalies

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  Answer Key PeopleSoft Performance Questions

  Once the desired metrics are collected, administrators can use these domain-specific metrics to find quick and accurate answers to the following persistent performance queries:

  • What is the transaction load on the monitored domain?
  • Has the domain been configured with adequate server process instances, services, and interfaces to handle the load?
  • Is the Tuxedo application server able to connect to the database? Are there enough free connections in the database connection pool?
  • What is the current workload of the conversational server process (PSSAMSRV) in the monitored domain?
  • Have any errors/warnings been reported in the APPSRV log files and TUXLOG files?

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Benefits

• Enhance business efficiency by improving end user experience and productivity
• Gain end-to-end visibility into PeopleSoft service performance to quickly identify the source of problems
• Quickly locate and fix bottlenecks at the server, method call, or SQL query level, reducing mean time to repair
• Pinpoint root cause of PeopleSoft slowdowns in minutes, reducing fire-fighting time and enhancing operational efficiency
• Optimize infrastructure investments by tuning performance and capacity planning

Why eG? One Monitor to Manage All of IT.

• eG Enterprise is the only single pane-of-glass, virtualization-aware, auto-diagnostic IT infrastructure performance monitor
• Gain actionable answers to performance issues, wherever they originate, from application code to bare metal
• Understand the impact of infrastructure issues on application performance and user experience
• Unify IT performance monitoring, alerting, diagnosing, reporting, and capacity planning in a single console
• Ensure a great user experience and dramatically improve IT efficiency
• Benefit from flexible deployment options (on-premises and SaaS) and IT monitoring approaches (agentless and agent-based)