Microsoft SharePoint is a collection of products and software elements that include, Internet Explorer based collaboration functions, process management modules, search modules and a document-management platform. SharePoint can be used to host web sites that access shared workspaces, information stores and documents, as well as host defined applications such as wikis and blogs. All users can manipulate proprietary controls called "web parts" or interact with pieces of content such as lists and document libraries.

If any of the services offered by Microsoft SharePoint malfunction, it could deny users access to critical organizational data, thereby hampering their productivity and obstructing the achievement of business goals. It is therefore imperative that the Microsoft SharePoint server is monitored 24x7 for performance deficiencies.

eG Enterprise offers two specialized monitoring models - one for each of the SharePoint versions - Microsoft SharePoint 2007 and Microsoft SharePoint.