CSG Connection Test

This test reports statistics related to the connections established between the ICA client and the Citrix Secure Gateway Server.

Target of the test : Any Citrix Secure Gateway server

Agent deploying the test : An external agent

Outputs of the test : One set of results is reported for every Citrix secure gateway server being monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed

Host

The IP address of the host for which the test is being configured.

Port

Refers to the port used by the Citrix secure gateway server

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Active HTTP connections

The total number of HTTP/HTTPS client sessions currently active through Secure Gateway.

Number

This measure is incremented for each successful client connection request and is decremented for each disconnected or terminated HTTP/S connection.

Active ICA connections

The total number of ICA Client sessions currently active through the Secure Gateway Service.

Number

The measure is incremented for each successful ICA Client connection request and decremented for each disconnected or terminated ICA connection.

Active other connections

These are connections to the Logon Agent or the Web Interface to MetaFrame XP. This measure indicates the total number of client sessions currently active through the Secure Gateway Service that are not yet authenticated.

Number

The measure is incremented for each successful client connection request and is decremented for each disconnected or terminated non-ICA or HTTP/S connection.

Pending connections

The total number of client connection requests that were accepted but have not yet completed the connection process.

Number

The measure is incremented when a client connection request is accepted and is decremented when the client connection request succeeds or fails.

Percentfailed connections

Percentage of failed connections.

Percent

 

Failed connections

The total number of failed client connection requests.

Number

The measure is incremented when a client fails to complete the handshaking process or a connection could not be established to the requested resource. The constant increase in failed connections, interprets failure due to various factors like Timed Out, SSL error, Server Connect error, Authentication error and Access control list errors. The detailed diagnosis capability of this measure, if enabled, provides the number of connections which failed due to each of the above-mentioned reasons.