SAP applications are business critical and slow or poor performance of these applications results in significant revenue loss. Therefore, performance monitoring of SAP is important. SAP infrastructures use multiple application tiers (web dispatcher, Java stack, Business Objects, HANA, etc.) and in-depth visibility into these tiers is essential for accurate and rapid diagnosis.
eG Enterprise for SAP helps IT managers assure the performance of their SAP applications. By monitoring, analyzing and correlating the performance of all the tiers that support SAP access, it helps administrators proactively detect, diagnose and fix SAP performance problems quickly, before users notice.
While the use of multiple tiers to support SAP access offers scalability, it also makes monitoring and diagnosis harder. Since there are inter-dependencies between the tiers, a problem in one tier can impact all the other tiers. The administrator's challenge is how quickly he/she can identify where the cause of an SAP application slowdown lies (i.e., in the network? firewall? web? Java stack? ABAP stack? database?).
The growing adoption of virtualization for hosting SAP applications poses additional challenges for SAP monitoring. The application performance is affected by that of the VM and the hypervisor it is running on.
“With eG Enterprise, we can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps us better focus on the important issues and prioritize our resources accordingly.”
“With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year. ”
“eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability. ”
“eG Innovations has been helping us to find problems and inconsisten-cies in our infrastructure. With eG application monitor, we have been able to analyze and understand issues in our SAP ERP environment. We are now able to provide better availability of the SAP applications and reduce expensive and exhausting downtime costs. ”
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