It is 2 a.m. The pager goes off. Checkout is down, customers are dropping, and you have five dashboards open across four tools that do not agree. One says the application is fine. Another says latency is climbing. None tells you why.
In the hospitality industry, every second counts—especially when it comes to online bookings. Recently, I’ve been working with a hospitality customer who relies on eG Innovations SaaS to monitor the performance of their booking website.
