IT Performance Monitoring Insights

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An eG Innovations Blog

Recent Blog

The Importance of Time Synchronization in Windows Authentication

Kerberos is a secure network authentication protocol that allows users and systems to prove their identity over a network without sending passwords in plain text. It is widely used in enterprise environments (for example, in Windows domains) to enable single sign-on (SSO).

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IT Infrastructure Monitoring

The Importance of Time Synchronization in Windows Authentication

by Babu Sundaram

May 18, 2026

Citrix Monitoring

What is the Citrix License Activation Service (LAS)?

One of the hot topics from our recent Citrix-focused webinar was the Citrix License Activation Service (LAS). I had the chance to present alongside George Spiers— Citrix Expert and EUC Architect —and we walked through what LAS is, how it works, and what teams should be aware of. The webinar title was “Citrix in 2026: Navigating the New End...

by Wendy Howard

March 30, 2026

eG Enterprise

Internet Speed Monitoring: Proactive Testing & Performance Insights

Internet Speed Monitoring – How to Proactively Test Your Internet Connections

by Babu Sundaram

March 23, 2026

Cloud Monitoring

Cloud Application Slowness: Root Cause Analysis & Observability Insights

A retail ERP system underwent a vertical scaling operation to support growth from 3,000 to 10,000 stores on AWS. Immediately following the cutover, users experienced widespread HTTP 503 (“Service Unavailable”) errors and checkout failures. Yet, standard performance dashboards indicated a healthy environment.

by Arun Aravamudhan

March 3, 2026

VMware Monitoring

VMware ESXi Storage Failure Case Study: Root Cause & Resolution

IT problems happen even in the best architected infrastructure due to configuration changes, failures, upgrades and such. How quickly and effectively you can detect and resolve such problems dictates how efficient your IT operation is. Today, I’ll cover how eG Enterprise helped us troubleshoot a hardware failure (a storage...

by Karthik G

February 25, 2026

Application Performance Monitoring (APM)

SSL/TLS Certificate Lifetimes to Reduce to 47 Days

Significant changes to SSL/TLS certificate lifetimes are coming next month, learn how you can automate proactive monitoring of certificate expiry to ensure services and apps are unaffected.

by Ramesh Subramaniam

February 19, 2026

General

NIS2 and CER Serve a Broader Purpose Than Cybersecurity – The 5 Biggest Risks You Need to Address Now

Learn how the NIS2 and CER directives go beyond cybersecurity and the practical role observability plays in enabling organizations to take a broader, strategic approach to digital resilience, governance, and accountability.

by Erik van Veenendaal

February 13, 2026

Application Performance Monitoring (APM)

Redefining Application Management Services – the AIOps Way

Learn how AIOps is being widely adopted to improve Application Management Services (AMS) by removing manual processes and automating routine operations.

by Swaminathan J

January 29, 2026

Cloud Monitoring

Interview – SAP Cloud Migration? Inseop Lee Shares eG Innovations’ Answer

ERP systems are rapidly moving to the cloud. This shift is driven by the advantages cloud offers, including simplified operations, enhanced security, and cost efficiency. However, IT organizations often express concerns about relying on external management systems for their core infrastructure...

by Brian Cheon

January 28, 2026

IT Infrastructure Monitoring

Taking Server Monitoring to the Next Level

For many years, uptime and availability have been basic standard measures of server health monitoring. But if a server is up and responding to a ping or HTTP request, does that really mean that all is well? In reality, uptime and availability alone often provide a false sense of security.

by Babu Sundaram

January 20, 2026

eG Enterprise

Interview – “From SAP to VDI… Next: Public Sector and IDC” Bumsik Jung, Sales Director, eG Innovations

eG Enterprise, eG Innovations’ observability solution, is remarkably versatile—so much so that it can be challenging to explain concisely. The very strength that makes it unique—comprehensive visibility spanning everything from hardware infrastructure and low-level...

by Brian Cheon

January 8, 2026

Digital Workspace Monitoring

What is DEX? And Why DEX is Important

Learn about what Digital Employee Experience (DEX) is and why it matters to both IT teams and the wider organization for supporting modern and hybrid work patterns.

by Rachel Berry

December 18, 2025

IT Performance Monitoring Insights

Get tips, tricks and best practices for IT troubleshooting, performance tuning and optimizations

The Importance of Time Synchronization in Windows Authentication

What is the Citrix License Activation Service (LAS)?

Internet Speed Monitoring: Proactive Testing & Performance Insights

Cloud Application Slowness: Root Cause Analysis & Observability Insights

VMware ESXi Storage Failure Case Study: Root Cause & Resolution

SSL/TLS Certificate Lifetimes to Reduce to 47 Days

NIS2 and CER Serve a Broader Purpose Than Cybersecurity – The 5 Biggest Risks You Need to Address Now

Redefining Application Management Services – the AIOps Way

Interview – SAP Cloud Migration? Inseop Lee Shares eG Innovations’ Answer

Taking Server Monitoring to the Next Level

Interview – “From SAP to VDI… Next: Public Sector and IDC” Bumsik Jung, Sales Director, eG Innovations

What is DEX? And Why DEX is Important

Get tips, tricks and best practices for IT troubleshooting,
performance tuning and optimizations