Siebel Assignment Manager Test

Siebel Assignment Manager routes business entities and work items to the most appropriate candidates by enforcing business rules set by sales, service, and marketing organizations. Assignment Manager does this by matching candidates (that is, employees, positions, and organizations) to predefined and user-configurable assignment objects. To assign the most qualified candidate to each object, Assignment Manager applies assignment rules that you define to each candidate.

This test reports the number of object rows that are assigned by the Assignment manager and the rate at which the object rows are processed by the assignment manager.

Target of the test : A Siebel Application Server

Agent deploying the test : A remote agent

Outputs of the test : One set of results for each Siebel server being monitored.

Configurable parameters for the test
Parameter Description

Test period

How often should the test be executed

Host

The host for which the test is to be configured.

Port

The port number at which the specified host listens to. By default, this is 1199.

JMX Remote Port

Specify the port at which the JMX listens for requests from the remote hosts. Ensure that you specify the same port that you have mentioned in the agentconfig.connectors.xml file in the <SIEBEL_INSTALL_DIR>\siebsrvr\mgmtagent\pref\system folder used in the target application.

JNDIName

The JNDIName is a lookup name for connecting to the JMX connector. By default, this is jmxrmi. If you have resgistered the JMX connector in the RMI registery using a different lookup name, then you can change this default value to reflect the same.

Siebel Agent User and Siebel Agent Password

In order to monitor the Siebel Application server, a valid user possessing admin privileges is required. Specify the login credentials of such a user in the Siebel Agent User and Siebel Agent Password text boxes.

The credentials of such a user will be available in the following lines of the SIEBEL_INSTALL_DIR>\mgmtsrvr\security\security.properties.xml file:

com.siebel.management.security.login=SADMIN
com.siebel.management.security.password=******

Confirm Password

Confirm the Siebel Agent Password by retyping it here.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Rows assigned

Indicates the number of records i.e., object rows that are assigned by this assignment manager.

Number

 

Rows assigning rate

Indicates the rate at which the object rows are processed by this assignment manager.

Rows/Sec

A high value is desired for this measure.