The Citrix Ready team recently recorded a podcast with eG Innovations for their Tech Fusion podcast series. Hosted by Neil C. Hughes from The Tech Blog Writer, Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner, (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. Here’s the full transcript of the podcast…
Citrix environments pose unique and interesting challenges for IT admins. This blog post reviews best practices for detecting and troubleshooting Citrix user complaints quickly and efficiently.
Earlier this month, eG Innovations partnered with HiMSS to present a discussion of unified Citrix monitoring for Healthcare. Featuring the real-world experiences of Wendy Howard, Infrastructure Engineer at St. Charles Health System, this on-demand webinar details how implementing unified...
For the second consecutive year, DABCC and eG Innovations have conducted a comprehensive survey to explore the state of Citrix performance management and to better understand current challenges, technology choices and best practices in our Citrix community. Respondents comprise a...
As every Citrix Service Provider (CSP) can attest, delighted customers and enthusiastic references are the basis for high renewal rates and new wins. eG Enterprise has been addressing performance monitoring and management for on-premises organizations for many years. And although CSPs may...
New Release Expands Citrix Monitoring for Total XenApp/XenDesktop 7.x Visibility, Enhanced Automatic Issue Diagnosis and Faster Performance Analysis Iselin, NJ – January 11, 2016 – eG Innovations today announced the next generation of its flagship eG Enterprise suite, a...
Defining the User Experience for Citrix/VDI The success of any IT initiative today is tied to the end user experience. If the user experience is poor, in the best case, efficiencies and productivity will drop, users will complain, help desk tickets will increase, and the IT team will scramble to...
If you are considering a Citrix migration, it is very likely that one or more of needs is driving your decision making. Your Citrix licenses are about to expire and you are concerned about losing access to Citrix support It is time to move from a less secure messaging, email or collaboration...
Quickly Triage Complex Server and IT Problems One of the most common and yet difficult things for any admin to accomplish is to trouble shoot end user “slow-time” issues. Application, database, network and server unresponsiveness or “slow-time” negatively affects enterprise...
For years, the biggest complaint of Citrix admins has been that they get blamed for all user experience issues. Over all these years, this situation has not fundamentally changed. 53% of the respondents in our recent Citrix Performance Management Report face this issue regularly. Two other...