Azure Service Health Test

Azure Service Health focuses on the status of Azure services, including ongoing issues, planned maintenance, and service incidents. A service outage occurs when a Microsoft Azure service is unavailable or experiencing significant issues, affecting the functionality or performance that leads to disruptions in applications. Using this test, administrators will be able to receive alerts on service disruptions, performance issues, or planned maintenance that could affect the resources. This test allows the administrators to address service outage problems before any user impact occurs.

Target of the Test: Microsoft Azure Subscription

Agent deploying the test: A remote agent

Output of the test: One set of results for each service in the target Azure Subscription being monitored.

Configurable parameters for the test
Parameters Description

Test Period

How often should the test be executed.

Host

The host for which the test is to be configured.

Subscription ID

Specify the GUID which uniquely identifies the Microsoft Azure Subscription to be monitored. To know the ID that maps to the target subscription, do the following:

  1. Login to the Microsoft Azure Portal.

  2. When the portal opens, click on the Subscriptions option (as indicated by Figure 1).

    Clicking Subscriptions Option

    Figure 1 : Clicking on the Subscriptions option

  3. Figure 2 that appears next will list all the subscriptions that have been configured for the target Azure AD tenant. Locate the subscription that is being monitored in the list, and check the value displayed for that subscription in the Subscription ID column.

    Determining Subscription ID

    Figure 2 : Determining the Subscription ID

  4. Copy the Subscription ID in Figure 2 to the text box corresponding to the SUBSCRIPTION ID parameter in the test configuration page.

Tenant ID

Specify the Directory ID of the Azure AD tenant to which the target subscription belongs. To know how to determine the Directory ID, refer to Configuring the eG Agent to Monitor a Microsoft Azure Subscription Using Azure ARM REST API.

Client ID, Client Password, and Confirm Password

To connect to the target subscription, the eG agent requires an Access token in the form of an Application ID and the client secret value. For this purpose, you should register a new application with the Azure AD tenant. To know how to create such an application and determine its Application ID and client secret, refer to Configuring the eG Agent to Monitor a Microsoft Azure Subscription Using Azure ARM REST API. Specify the Application ID of the created Application in the Client ID text box and the client secret value in the Client Password text box. Confirm the Client Password by retyping it in the Confirm Password text box.

Proxy Host and Proxy Port

In some environments, all communication with the Azure cloud be routed through a proxy server. In such environments, you should make sure that the eG agent connects to the cloud via the proxy server and collects metrics. To enable metrics collection via a proxy, specify the IP address of the proxy server and the port at which the server listens against the Proxy Host and Proxy Port parameters. By default, these parameters are set to none, indicating that the eG agent is not configured to communicate via a proxy, by default.

Proxy Username, Proxy Password and Confirm Password

If the proxy server requires authentication, then, specify a valid proxy user name and password in the Proxy Username and Proxy Password parameters, respectively. Then, confirm the password by retyping it in the Confirm Password text box.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measures reported by the test:
Measurement Description Measurement Unit Interpretation

Service issues

Indicates the number of issues encountered by this service.

Number

Use the detailed diagnosis of this measure to know the name of issue, Service Name, Tracking Id, Region, and Start Time of the issue encountered by this service.

Health advisories

Indicates the number of health advisories available for this service.

Number

Health advisories in Azure Service Health are notifications that provide information about potential issues affecting Azure services, including upcoming changes and performance impacts.

Use the detailed diagnosis of this measure to know the name of issue, Service Name, Tracking Id, Region, and Start Time of the issue related to health advisories for this service.

Security advisories

Indicates the number of security advisories available for this service.

Number

Azure Security Advisories are notifications and alerts on potential security vulnerabilities, risks, and recommended actions to protect Azure resources and applications. These advisories are crucial for maintaining the security and integrity of cloud environment.