Meeting Participant QoS Events Test

eG Enterprise offers near real-time quality of service (QoS) data for Zoom Meetings, Webinars, and Phone calls. It extends Zoom’s product functionality by sending raw QoS data for every participant to a customer’s network monitoring service several times per minute. Customers can use this rich data stream to proactively identify whether disruptive network environments are affecting Zoom’s services.

This test helps administrators with metrics like- Meeting participant QoS, Meeting participant QoS summary, Meeting participant data and Meeting participant data summary. The detailed diagnosis of this test will point you to various events are published.

Target of the test : Zoom

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the zoom account

Configurable parameters for the test

Parameters	Description
Test period	How often should the test be executed, the default value is 12 hrs.
Host	The host for which the test is to be configured. By default, this is Zoom.us.
Client ID	When configuring the Zoom API, you should have created an API client with OAuth authentication. Each client app is assigned with a Client ID which you need to copy from client app configuration wizard and save down. Zoom API requires Client ID and Secret Token when calling REST APIs. To know more about how to create Client ID and Secret Token, refer to Setting up Zoom API
Secret Token	Secret Token is created along with Client ID during API configuration. Each client app is assigned with a Client ID which you need to copy from client app configuration wizard. Zoom API requires Client ID and Secret Token when calling REST APIs. To know more about how to create Client ID and Client Secret, refer to Setting up Zoom API
Show N DD	By default, this parameter is set to 50. This indicates that, by default, the detailed diagnosis of this test will display the details of only 50 events. If you wish this test to report details of all events, then specify "all" against this parameter.
DD Frequency	Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time the test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD Frequency.
Detailed Diagnosis	To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enabled/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled: The eG manager license should allow the detailed diagnosis capability Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements made by the test

Measurement	Description	Measurement Unit	Interpretation
Meeting participant QoS	Indicates the number of participant QoS events during the operation of the meeting.	Number	The detailed diagnosis of this measure lists the participant ID, Event time, QoS Type, Bitrate, Latency, Jitter, Avg packet loss,, Resolution, Frame rate, Min CPU usage, Avg CPU usage, Max CPU usage, System max CPU usage, MOS and Meeting UUID.
Meeting participant QoS summary	Indicates the number of participant QoS summary events.	Number	The detailed diagnosis of this measure lists the participant ID, participant user name, participant Email, QoS type, Min bitrate, Avg bitrate, Max bitrate,, Min Latency, Avg Latency, Max Latency, Min Jitter, Avg Jitter, Max Jitter, Min/avg/max packet loss, Resolution, Min/Avg/Max Frame rate, Min/Avg/Max CPU usage, Ssyetm max CPU usage, Meeting ID, Meeting UUID.
Meeting participant data	Indicates the number of participant data events.	Number	The detailed diagnosis of this measure lists the participant ID, event time, Device, Location, network type, microphone, speaker, camera, data center, connection type, hard disk ID, version, signaling internal IP port, Audio internal IP port, video internal IP address, video internal IP port, sharing internal IP address, sharing internal port, destination internal IP domain, destination internal IP port and meeting UUID.
Meeting participant data summary	Indicates the number of the summary data events.	Number	The detailed diagnosis of this measure lists the participant ID, event time, Device, Location, network type, microphone, speaker, camera, data center, connection type, PC name, domain, MAC address, Hard disk ID, version, signaling internal IP port, Audio internal IP port, video internal IP address, video internal IP port, sharing internal IP address, sharing internal port, destination internal IP domain, destination internal IP port and meeting UUID.

The detailed diagnosis of Meeting participant QoS lists the participant ID, Event time, QoS Type, Bitrate, Latency, Jitter, Avg packet loss,, Resolution, Frame rate, Min CPU usage, Avg CPU usage, Max CPU usage, System max CPU usage, MOS and Meeting UUID:

Figure 1 : The detailed diagnosis of the Meeting participant QoS measure

The detailed diagnosis of Meeting participant QoS summary lists the participant ID, participant user name, participant Email, QoS type, Min bitrate, Avg bitrate, Max bitrate,, Min Latency, Avg Latency, Max Latency, Min Jitter, Avg Jitter, Max Jitter, Min/avg/max packet loss, Resolution, Min/Avg/Max Frame rate, Min/Avg/Max CPU usage, Ssyetm max CPU usage, Meeting ID, Meeting UUID:

Figure 2 : The detailed diagnosis of the Meeting participant QoS summary measure

The detailed diagnosis of Meeting participant data lists the participant ID, event time, Device, Location, network type, microphone, speaker, camera, data center, connection type, hard disk ID, version, signaling internal IP port, Audio internal IP port, video internal IP address, video internal IP port, sharing internal IP address, sharing internal port, destination internal IP domain, destination internal IP port and meeting UUID:

Figure 3 : The detailed diagnosis of the Meeting participant data measure

The detailed diagnosis of Meeting participant data summary lists the participant ID, event time, Device, Location, network type, microphone, speaker, camera, data center, connection type, PC name, domain, MAC address, Hard disk ID, version, signaling internal IP port, Audio internal IP port, video internal IP address, video internal IP port, sharing internal IP address, sharing internal port, destination internal IP domain, destination internal IP port and meeting UUID:

Figure 4 : The detailed diagnosis of the Meeting participant data summary measure