Webinar Events Test

Zoom offers various different ways to communicate including calls, meetings, webinars etc. Zoom Webinar is very important function of the Zoom and is a great way to connect with people. To ensure that webinar experience for people is smooth, it is important to monitor the events emitted by Zoom during the meeting. By capturing the events and analyzing the event data, administrators can get insights about the performance of the webinars.

This test monitors the webinars for various events and collects metrics around flow events, live streaming events etc.

The detailed diagnosis of each of these metrics also reveal details like the time of the event, topic, type, start time, end time, timezone, duration, join url, host id, operator, operation, meeting id and meeting UUID etc.

Target of the test : Zoom

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the monitored Zoom account.

Configurable parameters for the test
Parameters Description

Test period

How often should the test be executed, the default value is 12 hrs.

Host

The host for which the test is to be configured. By default, this is Zoom.us.

Client ID

When configuring the Zoom API, you should have created an API client with OAuth authentication. Each client app is assigned with a Client ID which you need to copy from client app configuration wizard and save down. Zoom API requires Client ID and Secret Token when calling REST APIs. To know more about how to create Client ID and Secret Token, refer to Setting up Zoom API

Secret Token

Secret Token is created along with Client ID during API configuration. Each client app is assigned with a Client ID which you need to copy from client app configuration wizard. Zoom API requires Client ID and Secret Token when calling REST APIs. To know more about how to create Client ID and Client Secret, refer to Setting up Zoom API

Show N DD

By default, this parameter is set to 50. This indicates that, by default, the detailed diagnosis of this test will display the details of only 50 events. If you wish this test to report details of all events, then specify "all" against this parameter.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time the test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD Frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enabled/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Webinar flow events

Indicates the number of events registered during the operation of the meeting.

Number

The detailed diagnosis of this measure lists the name of the event, time of the event, topic, type, start time, end time, timezone, duration, join url, host id, operator, operation, meeting id and meeting UUID.

Webinar registration events

Indicates the number of events whenever a new webinar registration is created.

Number

The detailed diagnosis of this measure lists the name of the event, time of the event, topic, type, start time, end time, timezone, duration, join url, host id, operator, operation, meeting id and meeting UUID.

Webinar issues alert events

Indicates the number of alert events issued .

Number

The detailed diagnosis of this measure lists the name of the event, time of the event, topic, type, start time, end time, timezone, duration, join url, host id, operator, operation, meeting id and meeting UUID.

The detailed diagnosis of Webinar flow events lists the name of the event, time of the event, topic, type, start time, end time, timezone, duration, join url, host id, operator, operation, meeting id and meeting UUID.

Figure 1 : The detailed diagnosis of the Webinar flow Event

The detailed diagnosis of Webinar registration events lists the name of the event, time of the event, topic, type, start time, end time, timezone, duration, join url, host id, operator, operation, meeting id and meeting UUID.

Figure 2 : The detailed diagnosis of the Webinar registration Event

The detailed diagnosis of Webinar issues alert events lists the name of the event, time of the event, topic, type, start time, end time, timezone, duration, join url, host id, operator, operation, meeting id and meeting UUID.

Figure 3 : The detailed diagnosis of the Webinar issues alert events