Windows Service Status - OS Test

How often should the test be executed.

The host for which the test is to be configured.

To auto-discover the VMs on a target RHEV hypervisor and obtain the outside view of the performance of each VM, the eG agent needs to connect to the RHEV Manager that manages the target RHEV hypervisor. To enable the eG agent to obtain the outside view, you need to configure the test with the following:

• RHEL MGR Host - The IP address/host name of the RHEV manager that the eG agent should connect to.
• RHEL MGR Port - The port number at which the said RHEV manager listens.
• RHEL MGR Domain - The domain to which the RHEV manager belongs.
• RHEL MGR User and RHEL MGR Password - The credentials of a user with read-only access to the Restful API on the RHEV manager. To know how to create a read-only role and assign it to a user, follow the steps detailed in Configuring the eG Agent to use the RESTful APIs on the RHEV Manager to Obtain the “Outside View”.

If the RHEV hypervisor being monitored was discovered via an RHEV manager, then the IP address, port number, domain name, and user credentials of the RHEV manager used for discovery will be automatically displayed against the respective parameters.

If the RHEV hypervisor being monitored was not discovered via an RHEV manager, but you still want to use an RHEV manager for obtaining the outside view, then, you can select any IP address of your choice from the RHEL MGR host list. By default, this list will be populated with the IP addresses/host names of all the RHEV managers that were configured for the purpose of discovering the RHEV hypervisors. If you select an RHEL MGR host from this list, then the corresponding port number, domain name, and user credentials will be automatically displayed against the respective parameters.

On the other hand, if the RHEV manager that you want to use for metrics collection is not available in the RHEL MGR Host list, then, you can configure an RHEV manager on-the-fly by picking the Other option from the RHEL MGR Host list.  An ADD THE RHEV MANAGER DETAILS window will then pop up. Refer to Configuring an RHEV Manager to Use for Monitoring the RHEV Hypervisor to know how to add an RHEV manager using this window. Once the RHEV manager is added, its IP address, port number, domain name and user credentials will be displayed against the corresponding parameters.

Confirm the RHEL MGR Password by retyping it here.

If the RHEV manager to which the eG agent should connect is SSL-enabled, then set this flag to Yes. If not, set it to No.

Administrators of some high security RHEV environments might not have permissions to internally monitor one/more VMs. The eG agent can be configured to not obtain the 'inside view' of such ‘inaccessible’ VMs using the Ignore VMs Inside View parameter. Against this parameter, you can provide a comma-separated list of VM names, or VM name patterns, for which the inside view need not be obtained. For instance, your ignore VMs inside view specification can be: *xp,*lin*,win*,vista. Here, the * (asterisk) is used to denote leading and trailing spaces (as the case may be). By default, this parameter is set to none indicating that the eG agent obtains the inside view of all VMs on an RHEV host by default.

Note:

While performing VM discovery, the eG agent will not discover the operating system of the VMs configured in the Ignore VMs Inside View text box.

Administrators of some virtualized environments may not want to monitor some of their less-critical VMs - for instance, VM templates - both from 'outside' and from 'inside'. The eG agent in this case can be configured to completely exclude such VMs from its monitoring purview. To achieve this, provide a comma-separated list of VMs to be excluded from monitoring in the Exclude VMs text box. Instead of VMs, VM name patterns can also be provided here in a comma-separated list. For example, your Exclude VMs specification can be: *xp,*lin*,win*,vista. Here, the * (asterisk) is used to denote leading and trailing spaces (as the case may be). By default, this parameter is set to none indicating that the eG agent obtains the inside and outside views of all VMs on a virtual host by default. By providing a comma-separated list of VMs/VM name patterns in the Exclude VMs text box, you can make sure the eG agent stops collecting 'inside' and 'outside' view metrics for a configured set of VMs.

By default, the eG agent does not support the inside view for VMs executing on Windows NT operating systems. Accordingly, the Ignore WINNT flag is set to Yes by default.

By default, this test communicates with every VM remotely and extracts “inside view” metrics. Therefore, by default, the Inside View Using flag is set to Remote connection to VM (Windows).

Typically, to establish this remote connection with Windows VMs in particular, eG Enterprise requires that the eG agent be configured with domain administrator privileges. In high-security environments, where the IT staff might have reservations about exposing the credentials of their domain administrators, this approach to extracting “inside view” metrics might not be preferred. In such environments therefore, eG Enterprise provides administrators the option to deploy a piece of software called the eG VM Agent on every Windows VM; this VM agent allows the eG agent to collect “inside view” metrics from the Windows VMs without domain administrator rights. Refer to Configuring the eG Agent to Collect Current Hardware Status Metrics section in VMware Infrastructure document for more details on the eG VM Agent. To ensure that the “inside view” of Windows VMs is obtained using the eG VM Agent, set the Inside View Using flag to eG VM Agent (Windows). Once this is done, you can set the Domain, Admin User, and Admin Password parameters to none.

By default, this test connects to each virtual guest remotely and attempts to collect “inside view” metrics. In order to obtain a remote connection, the test must be configured with user privileges that allow remote communication with the virtual guests. The first step towards this is to specify the Domain within which the virtual guests reside. The Admin User and Admin Password will change according to the Domain specification. Discussed below are the different values that the Domain parameter can take, and how they impact the Admin User and Admin Password specifications:

• If the VMs belong to a single domain:  If the guests belong to a specific domain, then specify the name of that domain against the Domain parameter. In this case, any administrative user in that domain will have remote access to all the virtual guests. Therefore, an administrator account in the given domain can be provided in the Admin User field and the corresponding password in the Admin Password field. Confirm the password by retyping it in the Confirm Password text box.

• If the guests do not belong to any domain (as in the case of Linux guests):  In this case, specify "none" in the Domain field, and specify a local administrator account name in the Admin User below.

  Prior to this, you need to ensure that the same local administrator account is available or is explicitly created on each of the virtual machines to be monitored. Then, proceed to provide the password of the Admin User against Admin Password, and confirm the password by retyping it in the Confirm Password text box.

  If key-based authentication is implemented between the eG agent and the SSH daemon of a Linux guest, then, in the Admin User text box, enter the name of the user whose <USER_HOME_DIR> (on that Linux guest) contains a .ssh directory with the public key file named authorized_keys. The Admin Password in this case will be the passphrase of the public key; the default public key file that is bundled with the eG agent takes the password eginnovations. Specify this as the Admin Password if you are using the default private/public key pair that is bundled with the eG agent to implement key-based authentication. On the other hand, if you are generating a new public/private key pair for this purpose, then use the passphrase that you provide while generating the pair. For the detailed procedure on Implementing Key-based Authentication refer to Troubleshooting.

• If the guests belong to different domains - In this case, you might want to provide multiple domain names. If this is done, then, to access the guests in every configured domain, the test should be configured with the required user privileges; this implies that along with multiple Domain names, multiple Admin User names and Admin Passwords would also have to be provided. To help administrators provide these user details quickly and easily, the eG administrative interface embeds a special configuration page.

  To access this page, simply click on the Click here hyperlink that appears just above the parameters of this test in the test configuration page. To know how to use the special page, refer to Configuring Users for VM Monitoringsection.

• If the Inside View Using flag is set to ‘eG VM Agent (Windows)’ - In this case, the inside view can be obtained without domain administrator privileges. Therefore, set the domain, admin user, and admin password parameters to none.

While monitoring a RHEV Hypervisor, the Report By User flag is set to No by default, indicating that by default, the guest operating systems on the hypervisor are identified using the Hostname specified in the operating system. On the other hand, while monitoring a RHEV Hypervisor - VDI, this flag is set to Yes by default; this implies that in case of the VDI model, by default, the desktops will be identified using the login of the user who is accessing them. In other words, in VDI environments, this test will, by default, report measures for every username_on_virtualmachinename.

This flag becomes relevant only if the Report By User flag is set to ‘Yes’.

If the Report Powered OS flag is set to Yes (which is the default setting), then this test will report measures for even those VMs that do not have any users logged in currently. Such guests will be identified by their virtualmachine name and not by the username_on_virtualmachinename. On the other hand, if the Report Powered OS flag is set to No, then this test will not report measures for those VMs to which no users are logged in currently.

Provide a comma-separated list of services that need to be monitored by this test. When configuring a service name to exclude, make sure that you specify the Display Name of the service, and not the service Name you see in the Services window on your Windows virtual desktop. For example, Citrix Desktop Service,Citrix Encryption Service,Citrix Device Redirector Service,Client License Service (ClipSVC).

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.