User Events Test
User management allows account owners and admins to manage their users by adding, deleting, and assigning roles and add-on features. Before beginning, take note of these terms:
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Internal users are Zoom users that belong to your account.
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External users are Zoom users that don't belong to your account.
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External contacts are external Zoom users that have been added by internal users to their contacts directory.
This test monitors the user management activities and collects key metrics like numbers of events for created users, deleted users, activated and deactivated users, accepted user invitation, account entitlement added and etc.
The detailed diagnosis of these measured also provide the details like User type, Creation type, User ID, Updation time and further details of the event. These details help investigate the user related issues and can also highlight problems with account's entitlement.
Target of the test : Zoom
Agent deploying the test : A remote agent
Outputs of the test : One set of results for the monitored Zoom account
| Parameters | Description |
|---|---|
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Test period |
How often should the test be executed, the default value is 12 hrs. |
|
Host |
The host for which the test is to be configured. By default, this is Zoom.us. |
|
Client ID |
When configuring the Zoom API, you should have created an API client with OAuth authentication. Each client app is assigned with a Client ID which you need to copy from client app configuration wizard and save down. Zoom API requires Client ID and Secret Token when calling REST APIs. To know more about how to create Client ID and Secret Token, refer to Setting up Zoom API |
|
Secret Token |
Secret Token is created along with Client ID during API configuration. Each client app is assigned with a Client ID which you need to copy from client app configuration wizard. Zoom API requires Client ID and Secret Token when calling REST APIs. To know more about how to create Client ID and Client Secret, refer to Setting up Zoom API |
|
Show N DD |
By default, this parameter is set to 50. This indicates that, by default, the detailed diagnosis of this test will display the details of only 50 events. If you wish this test to report details of all events, then specify "all" against this parameter. |
|
DD Frequency |
Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time the test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD Frequency. |
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Detailed Diagnosis |
To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enabled/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
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| Measurement | Description | Measurement Unit | Interpretation |
|---|---|---|---|
|
User created |
Indicates the total number of User created events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
|
User updated |
Indicates the total number of user updated events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
|
User deleted |
Indicates the total number of User deleted events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
|
User activated |
Indicates the total number of User deleted events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
|
User deactivated |
Indicates the total number of User deactivated events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
|
User invitation activated |
Indicates the total number of User invitation activated events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
|
User disassociated |
Indicates the total number of User disassociated events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
|
Account's entitlement added |
Indicates the total number of User account's entitlement added events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
|
Account's entitlement removed |
Indicates the total number of User account's entitlement removed events received. |
Number |
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID |
The detailed diagnosis of User created reveals more granular metrics like Event time, First name, Last name, Email, User type, Creation Type, Creation time, Operator, User ID:
Figure 1 : The detailed diagnosis of the User created measure
The detailed diagnosis of User updated reveals more granular metrics like Event time, First name, Last name, Email, User type, Old first name, Old email, Old user type, Updation time, operator, User ID, Old user ID.:
Figure 2 : The detailed diagnosis of the User updated measure
The detailed diagnosis of User deleted reveals more granular metrics like Event time, First name, Last name, Email, User type, Operator, User ID:
Figure 3 : The detailed diagnosis of the User deleted measure
The detailed diagnosis of User activated reveals more granular metrics like Event time, First name, Last name, Email, User type, Operator, User ID:
Figure 4 : The detailed diagnosis of the User activated measure
The detailed diagnosis of User deactivated reveals more granular metrics like Event time, First name, Last name, Email, User type, Operator, User ID:
Figure 5 : The detailed diagnosis of the User deactivated measure
The detailed diagnosis of User invitation accepted reveals more granular metrics like Event time, First name, Last name, Email, User type, Operator, User ID:
Figure 6 : The detailed diagnosis of the User invitation accepted measure
The detailed diagnosis of User disassociated reveals more granular metrics like Event time, First name, Last name, Email, User type, Operator, User ID:
Figure 7 : The detailed diagnosis of the User disassociated measure
The detailed diagnosis of Account's entitlement added reveals more granular metrics like Event time, Operator, User ID:
Figure 8 : The detailed diagnosis of the Account's entitlement added measure
