Adding a Zoom Component

eG Enterprise cannot auto-discover a Zoom component. This is why, you need to manually add the component to the eG Enterprise system to monitor it. The steps for manually adding a Zoom component are detailed below:

1. Login to the eG admin interface as a user with administrative privileges.
2. Follow the Infrastructure -> Components -> Add/Modify Component menu sequence in the Admin tile menu.
3. From the page that appears, select Microsoft Teams as the Component type and click the Add New Component button.

4. Figure 1 will then appear.

   

   Figure 1 : Adding a Zoom component

   5. In Figure 1, by default, zoom.us will be displayed as the Host name of the target Zoom component.

   6. Since Zoom is by default monitored in an agentless manner, the Agentless flag will be enabled. Let the default settings remain in the OS and Mode selection boxes.

   7. Next, select the Remote agent that will monitor the target Microsoft Teams component.

   8. Finally, click the Add button to register the changes

   9. Once the Zoom component is added successfully, you will be again redirected to the Components page (see Figure 2). Using the options provided in the Components page, you can modify, unmanage or delete the newly added component. In addition, you can also configure the tests, set thresholds and maintenance policies, and change the IP address.

      

      Figure 2 : Configuring the Zoom component

   10. To collect the performance metrics, you may need to manually configure the tests that are mapped to the Zoom component. To configure the tests that need manual configuration, click on the icon in Figure 2. This will lead you to the Specific Test Configuration page where the unconfigured tests for the Zoom component will be listed in the Unconfigured Tests list box.

       

       Figure 3 : Unconfigured tests for the Zoom component

   11. Now, click on any of the tests to configure it. To know how to configure these tests, refer to Monitoring Zoom

   12. To know how to configure the HTTP Test, refer to Monitoring Apache Web Server document.

   13. To know how to configure the SSL Certificate Test, refer to Additional Tests document.

   14. To know configure the SAAS TCP Connectivity test, refer to Monitoring Microsoft Yammer document.

   15. Once all the tests are configured, switch to the Monitor tab to view the performance metrics reported by the tests.