Platforms and Technologies Supported by eG Enterprise

1	-	For monitoring infrastructure elements, use an eG Agent deployed on a remote Windows host.
2	-	eG Enterprise is capable of monitoring databases in the public cloud: PostgreSQL, MariaDB, Microsoft SQL, MySQL and Oracle hosted on AWS; Azure SQL and SQL Managed Instances hosted on Microsoft Azure.
3	-	For monitoring DevOps components, use an eG Agent deployed on a remote Windows host.
4	-	MySQL versions up to v5.5 can be monitored using eG Agent v6.3.7 (or below) only. To monitor MySQL 5.6 (and above), use eG Agent v7.1.4 (or above) only.
5	-	eG Enterprise offers exclusive monitoring for Clusters of these Database servers.

Component Name*	Versions Supported
Atlantis ILIO
Data Domain	DD - series (160, 2200, 2500, 4200, 4500, 7200, 990)
Dell Compellent	SC9000 and SC4020
Dell EqualLogic	PS series
Dell EMC ECS	U4000
Double Take SAN
EMC Clariion SAN	AX4-5 series, CX4 series, CX3-series, and CX-series
EMC Isilon	OneFs Version 7.x & 8.x
EMC Unity	300, 450f
EMC VNXe	1600/3200
EMC VNX Unified Storage	VNX 5000 series, 7000 series, 8000 series
EMC XtremeIO	3.x, 4.x and above
Fujitsu Primergy Rack Server	RX series
Generic Storage RAID
Hitachi AMS	200, 500, 1000, 1500, 2100, 2500
Hitachi Content Platform	G10
Hitachi USP
Hitachi VSP
Hitachi VSP Gx00 Series	VSP G200, G400, G600, G800
HP 3PAR	7XXX, 8XXX, 10XXX, 3PAR InServ(R) E200, 3PAR InServ F200, 3PAR InServ F400, 3PAR InServ S400, 3PAR InServ S800, 3PAR InServ T400, 3PAR InServ T800
HP EVA StorageWorks	3000, 4000, 5000, 6000, 8000 series
HP LeftHand SAN	P4500 Series
HP P2000 SAN	G3
HPE StoreOnce Backup	4500,5100
IBM DS Raid Storage	DS4000, DS4100, DS4200, DS4300, DS4500, DS4700, DS4800, DS5000, DS8000, IBM FastT series
IBM Storwize	6.2 and above of SVC and Storwize V series
LeftHand SAN Storage	P4000
NetApp USD	NetApp Firmware OS version 8.2 and below
NetApp Cluster	NetApp Firmware OS version 8.3 and above
NexentaStor	3.x.x
Nimble Storage	CS210, CS215, CS235,CS300, CS500, CS700
Oracle ZFS Storage	ZS3-2, zs7-2
Pure Storage	PurityOS REST API v 1.6 and above
QNAP NAS	TS - series
SolidFire	8.0
SIOS Datakeeper
Sun Oracle Database Machine and Exadata Storage Server	11g,12c
Synology NAS	All versions

- Storage Devices can only be monitored in an agentless manner.
- For monitoring infrastructure elements, use an eG Agent deployed on a remote Windows host.

Component Name*	Versions Supported
3COM Core Builder Switch
3Com Switch	2900 series
A10 Application Delivery Controller	AX 1030 ADC, AX 3030 ADC, AX 3200-12 ADC, AX 3530 ADC and AX 5630 ADC
Alcatel Switch	6580, 6600, 6800, 8800
Array Application Delivery Controller	AVX APV 3600, 6600, 7600
Alcatel Lucent Switch	Lucent OS6900 Series
Bay Stack Hub
Brocade FastIron Switch	ICX 6000 Series
BlueCoat PacketShaper Load Balancer	PacketShaper S-Series
Blue Coat ProxySG	SGOS 6.5.3.1
Brocade SAN Switch	48000
Check Point Firewall	4.0.1
Check Point Smart Appliance	Smart-1 205, 210, 225, 3050 and 3150
Cisco ASA	5000 Series
Cisco Catalyst Switch	3850
Cisco CSS
Cisco Meraki	All Versions
Cisco Nexus Switch	5000 and 7000 Series
Cisco PIX Firewall
Cisco Router	ISR Series
Cisco SAN Switch
Cisco SG Switch	SG300-28
Cisco VPN Concentrators	3000 series
Cisco Wireless Accesspoint	300 series
Coyote Load Balancer
Coyote Point Equalizer
Cyberoam Firewall	All versions
D-Link DGS Switch
Dell EMC S Switch	S4048, S4128, S4148
Dell N Series Switch	N1500 Series
Dell Switch M-Series	M-series Version 1.0
Dell Force10 Switch	MXL Series
F5 Big-IP Global Traffic Manager	BIG-IP 11.5 onwards
F5 Big-IP Load Balancer
F5 Big-IP Local Traffic Manager	BIG-IP 11.0 Onwards
F5 BIG-IP LTM Analytics	BIG-IP 11.0 Onwards
F5 Access Policy Manager (F5 BIG-IP APM)	BIG-IP 11.x onwards
Fibre Channel Switch	Brocade 300 V7.4.1D
Fortigate Firewall	Above v4.0 Versions
Fortinet Sandbox	FortiSandbox 500F, 1000F, 2000E, 3000E
Forefront TMG	7.0.7734.100
HP Procurve Switch	2510 Series
HP Router	MSR93x
HP Switch	5120, 5500, 5820, 5830, 5800, A5830, A5500
IBM Blade Chassis	All Chassis Series
InfoBlox
JetNexus Load Balancer	ALB-X series
Juniper EX Switch	EX4500 Series
Juniper SA & DX Devices	Juniper SRX 650
Juniper MX Router	Juniper MX Series
Load Balancer VA R20	VA R20, VA Max
Local Director
Maipu Router	MP1800, MP2900 Series
McAfee Email Gateway	7.x
Mikrotik Router	RB2011U Series
Mule ESB	3.7 to 3.9
NetScaler Web AppFlow	12.1
NetScreen Firewall	NetScreen-ISG 2000 version 6.3.0r16.0
Network Nodes
Network Printer
Nokia IPSO Firewall	IPSO 4.2
OpenVPN Access Server
Palo Alto Firewall	PA-200, PA-500, PA-2020, PA-2050, PA-3020, PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050, PA-5060, PA-7050
PEPLINK WAN Router	Peplink Balance 380 Series
Radware Alteon Load Balancer	5208, 6024, 6420, VA (Virtual Appliance)
Ruckus ZoneDirector	1200
SonicWall	TZ, NSA - series
WatchGuard Firewall	XTM - series
Riverbed SteelHead SD	CX770 Series
InfiniBand Switch	SUN DCS 36p version: 1.3.0-1

- Network elements can only be monitored in an agentless manner.
- For monitoring DevOps components, use an eG Agent deployed on a remote Windows host.

Component Name	Versions Supported	Monitoring Recommendation*
VMware vSphere/ESX	3.x, 3i, 3.5i, 4i, 4.x, 5.x, 6, 7.0	Agentless
VMware vCenter	2.5, 4.x, 5.x, 6, 7.0	Agentless
Citrix Hypervisor	4.x, 5.x, 6.x, 7.x, 8.x	Agentless
Microsoft Hyper-V	2.x and above	Agent-based
Nutanix Acropolis	3.5, 4.x, 5.x	Agentless
Nutanix Prism	3.5, 4.x, 5.x	Agentless
RHEV Hypervisor	6.3	Agentless
RHEV Manager	3.1 and higher	Agentless
Solaris Containers	11	Agent-based
Solaris LDoms		Agent-based
AIX LPARs/IBM pSeries	5.0 and above	Agentless
IBM HMC Server	5.0 and above	Agentless
Oracle VM Server	3.3.1 and higher	Agentless
Oracle VirtualBox	3.0	Agentless
Oracle VM Manager	3.3.1 and higher	Agentless
Docker	1.4 and above	Agent-based
Kubernetes	7.0	Agentless
KVM Server	2.6 and above	Agent-based
Quality Virtual Desktop	2.0	Agentless
Microsoft Virtual Server	2005	Agent-based
Proxmox VE	5.x	Agent-based

- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows/Linux host.
- Metrics collected may differ between agent-based and agentless approaches.

Component Name	Versions Supported	Monitoring Approach*
Red Hat Enterprise Linux	5 (and above)	Agent-based/Agentless
Solaris	7, 8, 9, or 10	Agent-based/Agentless
Windows	2008, Vista, 7, 8, 10, 2012, 2016, 2019	Agent-based/Agentless
AIX	4.3.3, 5.x, 6.1, 7	Agent-based/Agentless
HP-UX	10 and above	Agent-based/Agentless
Oracle Linux	6.x or higher	Agent-based/Agentless
CentOS	5.2 and above	Agent-based/Agentless
Free BSD	5.4	Agent-based/Agentless
Tru64	5.1	Agent-based/Agentless
openSUSE	11 and above	Agent-based/Agentless
Novell Netware		Agentless only
OS/400		Agentless only
OpenVMS		Agentless only
MAC OS		Agentless only

- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.

- Monitoring of other Linux variants like Debian, Ubuntu, Fedora, etc. is also supported.

Category	Integration with Third-Party Tools
Alert/Workflow Management	Autotask, PagerDuty, OpsGenie, VictorOps, Moogsoft, Zendesk
ChatOps and Collaboration	HipChat, Slack, Microsoft Teams, WhatsApp
IT Automation and Orchestration	ConnectWise, SapphireIMS, and integration with other infrastructure orchestration engines (such as BMC BladeLogic Server Automation, HP Operations Orchestration, etc.) using CLI
IT Infrastructure Monitoring	Universal Management Pack available for Microsoft System Center Operations Manager (SCOM)
IT Service Management	ATF, BMC Remedyforce, Ivanti, Jira Service Desk, ManageEngine ServiceDesk Plus, ServiceNow, SNOW ITOM
Network Management	Send alerts via SNMP traps to any network management tool (such as CA UIM, HP NNMi, IBM Netcool, SolarWinds, etc.)
Reporting and Analytics	Microsoft Power BI and integration with other reporting and analytics tools using CLI
Server Hardware Monitoring	Integrate with Cisco UCS Manager, HPE Integrated Lights Out (iLO), HPE Systems Insight Manager, Dell OpenManage, IBM Systems Director, and Oracle Integrated Lights Out Manager (ILOM) to collect server hardware health metrics
SMS Alerting	Integrate with any SMS gateway through REST APIs or web services

Note: Many of the integrations listed above use standard APIs and/or utilities. This is only a partial listing; customers, eG Innovations partners, and eG Innovations frequently add new integrations. Please contact eG Innovations at support@eginnovations.com if you have questions about an integration that is not listed here.

The eG Mobile App is an extension of the eG Enterprise monitoring suite. It allows IT administrators to get access to critical alerts and performance metrics on their smartphones and tablets on the fly. The eG Mobile App is available on the following mobile platforms and devices.

Mobile Operating System	Versions Supported	Devices Supported	Download App
Android	5 and above	Smartphones and tablets	Google Playstore
Apple iOS	8 and above	iPhone, iPad and iPod touch	Apple Store
Windows Mobile	8 and above	Smartphones and tablets	Microsoft Store