Platforms and Technologies Supported by eG Enterprise

1	-	For monitoring infrastructure elements, use an eG Agent deployed on a remote Windows host.
2	-	eG Enterprise is capable of monitoring databases in the public cloud: PostgreSQL, MariaDB, Microsoft SQL, MySQL and Oracle hosted on AWS; PostgreSQL, Azure SQL and SQL Managed Instances hosted on Microsoft Azure.
3	-	For monitoring DevOps components, use an eG Agent deployed on a remote Windows host.
4	-	MySQL versions up to v5.5 can be monitored using eG Agent v6.3.7 (or below) only. To monitor MySQL 5.6 (and above), use eG Agent v7.1.4 (or above) only.
5	-	eG Enterprise offers exclusive monitoring for Clusters of these Database servers.
6	-	eG Enterprise is capable of monitoring Amazon Aurora Databases using MySQL on Cloud and PostgreSQL on Cloud monitoring models.
7	-	The latest version of eG Enterprise supports agents on Windows 2012, 2016, 2019 and 2022.
8	-	eG Enterprise is capable of monitoring MongoDB Atlas.

Storage Elements*
Component Name	Versions Supported
Atlantis ILIO
Data Domain	DD - series (160,2200,2500,4200,4500,7200,990,6300)
Dell EMC ECS	U4000
Dell EqualLogic	PS series
Double Take SAN
EMC Centera	CenteraStar Software version 4.3
EMC Clariion SAN	AX4-5 series, CX4 series, CX3-series, and CX-series
EMC Dell Compellent	Compellent StorageCenter v4.2.3
EMC Isilon	OneFs Version 7.x, 8.x and X210
EMC PowerVault ME	PowerVault ME 4024
EMC Unity	350F, 450, 1600/3200
EMC VNXe	1600/3200
EMC XtremeIO	3.x, 4.x (and above)
ExaGrid Backup Server
Fujitsu Primergy Rack Server	RX series
Generic Storage RAID
Hitachi AMS	200, 500, 1000, 1500, 2100, 2500
Hitachi Content Platform	G10
Hitachi USP
Hitachi VSP
Hitachi VSP Gx00 Series	VSP G200, G400, G600, G800
HP 3PAR	7XXX, 10XXX, 3PAR InServ(R) E200, 3PAR InServ F200, 3PAR InServ F400, 3PAR InServ S400, 3PAR InServ S800, 3PAR InServ T400, 3PAR InServ T800
HP EVA StorageWorks	3000, 4000, 5000, 6000, 8000 Series
HP LeftHand SAN	P4500 Series
HP P2000 SAN	G3
IBM DS Raid Storage	DS4000, DS4100, DS4200, DS4300, DS4500, DS4700, DS4800, DS5000, IBM FastT Series
IBM Storwize	6.2 and above of SVC and Storwize V series
Lenovo XClarity
NetApp Cluster	NetApp Firmware OS version 8.3 and above
NetApp Filers and NetCache	FAS3200 Series
NetApp USD	NetApp Firmware OS version 8.2 and below
NetBackup	5240
NexentaStor	3.x.x
Nimble Storage	CS210, CS215, CS235, CS300, CS500, CS700
Oracle ZFS Storage	ZS3-2, zs7-2
Pure Storage	PurityOS REST API v 1.6 and above
QNAP NAS	TS - series
SIOS Datakeeper
SolidFire	8.0
Sun Oracle Database Machine and Exadata Storage Server	11g,12c
Synology NAS	All versions
VNX Unified Storage	VNX 5000 series, 7000 series, 8000 series
Huawei Oceanstor	6.1.2.SPH16

- Storage elements can only be monitored in an agentless manner.

Network and Hardware Elements*
Component Name	Versions Supported
Firewalls
Check Point Firewall	4.0.1
Cisco Firepower	6.6.4
Cisco PIX Firewall	PIX 500 series
Cyberoam Firewall	All versions
Fortigate Firewall	Above v4.0 Versions
NetScreen Firewall	NetScreen-ISG 2000 version 6.3.Or16.0
Nokia IPSO Firewall	IPSO 4.2
Palo Alto Firewall	PA-200, PA-500, PA-2020, PA-2050, PA-3020, PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050, PA-5060
SonicWall	TZ, NSA - Series
WatchGuard Firewall	XTM - Series
Load Balancers
A10 Application Delivery Controller	AX 1030 ADC, AX 3030 ADC, AX 3200-12 ADC, AX 3530 ADC and AX 5630 ADC
Coyote Load Balancer
F5 Access Policy Manager (F5 BIG-IP APM)	BIG-IP 11.x onwards
F5 Big-IP Global Traffic Manager	BIG-IP 11.5 onwards
F5 Big-IP Load Balancer	13.1.1, 14.1.0.6
F5 Big-IP Local Traffic Manager	BIG-IP 11.0 Onwards
F5 BIG-IP LTM Analytics	BIG-IP 11.0 Onwards
JetNexus Load Balancer	ALB-X series
Load Balancer VA R20	VA R20, VA Max
PacketShaper Load Balancer	1200, 1400,1500, 1550, 1700, 2500, 2550, 3500, 4500, 6500, 7500, 8500, 9500, 10000
PacketShaper Load Balancer S-Series
Radware Alteon Load Balancer	5208, 6024, 6420, VA (Virtual Appliance)
Network Switches
3COM Core Builder Switch
3Com Switch	2900 series
Alcatel Lucent Switch	Lucent OS6900 Series
Arista Switch
Brocade FastIron Switch	ICX 6000 Series
Cisco Catalyst Switch	3850
Cisco CSS
Cisco Nexus Switch	5000, 7000 and 9000 Series
Cisco SAN Switch
Cisco SG Switch	All Versions
Dell EMC S Switch	S4048, S4128, S4148
DELL EMC S-Series OS10 Switch
Dell Force10 Switch	MXL Series
Dell N Series Switch	N1500 Series
Dell Switch M-Series	M-series Version 1.0
D-Link DGS Switch
Fibre Channel Switch	Brocade 300 V7.4.1D
HP Switch	5120,5500,5820,5830,5800, A5830, A5500
InfiniBand Switch	SUN DCS 36p version: 1.3.0-1
Juniper EX Switch	EX4500 Series
Juniper QFX Switch
Mellanox Switch
Network Devices
Array Application Delivery Controller	AVX APV 3600,6600,7600
Bay Stack Hub
Blue Coat ProxySG	SGOS 6.5.3.1
Check Point Smart Appliance	Smart-1 205, 210, 225, 3050 and 3150
Cisco ASA	5000 Series
Cisco ASR Router
Cisco Meraki	All Versions
Cisco Router	ISR Series
Cisco SD-WAN
Cisco VPN Concentrators	3000 series
Cisco Wireless Access Point
Cisco Wireless LAN Controller
Coyote Point Equalizer
Forefront TMG	7.0.7734.100
FortiManager	v7.0.8-build0452 230606 (GA)
Fortinet Sandbox	FortiSandbox 500F, 1000F, 2000E, 3000E
HP Router	MSR93x
IBM DataPower
Juniper DX and SA Devices	Juniper SRX 650
Juniper MX Router	Juniper MX Series
Local Director
Maipu Router	MP1800, MP2900 Series
McAfee Email Gateway	7.x
Meraki Device
MikroTik Router	RB2011U Series
Network Nodes
Network Printer
OpenVPN Access Server
PEPLINK WAN Router	Peplink Balance 380 Series
Radware AppDirector
Riverbed SteelHead SD
Ruckus ZoneDirector	1200
Hardware
Cisco UCS Manager	1.3 (and above)
DELL PowerEdge VRTX	IDRAC 7
Hitachi Compute Blade	500, 520
HP Blade Server	ProLiant BL460C Generation 7 & 8
IBM Blade Chassis	All Chassis Series
UPS
APC UPS	1500, 3000
Delta UPS	NH – Series, NT - Series
Generic UPS
PPC UPS
XUPS

- Network and Hardware elements can only be monitored in an agentless manner.

Virtualization Technologies
Virtualization Platform Type	Versions Supported	Monitoring Recommendation*
VMware vSphere/ESX	3.x, 3i, 3.5i, 4i, 4.x, 5.x, 6, 7, 8	Agentless
VMware vCenter	2.5, 4.x, 5.x, 6, 7, 8	Agentless
Nutanix AHV	3.x, 4.x, 5.x, 6.x	Agentless
Nutanix Prism Element	3.x, 4.x, 5.x, 6.x	Agentless
Nutanix Prism Central
Microsoft Hyper-V	2.x and above	Agent-based
Microsoft SCCM
Citrix XenServer /Hypervisor	5.x and higher	Agentless
RHEV Hypervisor	6.3	Agentless
RHEV Manager	3.x, 4.x	Agentless
Oracle LDoms		Agent-based
AIX LPARs/IBM pSeries	8.x, 9.x	Agentless
IBM HMC Server	9.x	Agentless
Oracle VM Server	3.3.1 and higher	Agentless
Oracle VirtualBox	3.0	Agentless
Oracle VM Manager	3.3.1 and higher	Agentless
KVM Server	2.6 and above	Agent-based
Microsoft Virtual Server	2005	Agent-based
Proxmox Hypervisor	5.x	Agent-based
OpenStack KVM	2.x	Agent-based/Agentless
OpenStack Manager	2.x	Agent-based/Agentless
Microsoft App-V	5.2	Agent-based
Microsoft SCVMM	2016/2019/2022	Agent-based
Container Technologies
Component Name	Versions Supported	Monitoring Recommendation*
Container Engine/CRI-O - container tech	All	Agent-based
Docker	1.4 and above	Agentless
Kubernetes	On- prem Kubernetes 1.18.x to 1.24.x	Agentless
	AWS EKS up to 1.x
	Azure AKS up to 1.x
	RedHat Openshift 4.x
	VMware Tanzu Kubernetes Grid (TKG) - 1.5 to 2.1
Podman	4.x	Agentless
Solaris Containers	11	Agent-based

- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows/Linux host.
- Metrics collected may differ between agent-based and agentless approaches.

Operating Systems
Operating System Type	Versions Supported	Monitoring Approach*
Red Hat Enterprise Linux	5 (and above)	Agent-based/Agentless
Solaris	7, 8, 9, 10, 11	Agent-based/Agentless
Windows	8, 10, 11, 2012, 2016, 2019, 2022	Agent-based/Agentless
AIX	4.3.3, 5.x, 6.1, 7	Agent-based/Agentless
HP-UX	10 and above	Agent-based/Agentless
Oracle Linux	6.x (or higher)	Agent-based/Agentless
CentOS	5.2 (and above)	Agent-based/Agentless
Free BSD	5.4	Agent-based/Agentless
Tru64	5.1	Agent-based/Agentless
openSUSE	11 (and above)	Agent-based/Agentless
Novell Netware		Agentless only
AS/400		Agentless only
OpenVMS		Agentless only
MAC OS		Agentless only

- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.

- Monitoring of other Linux variants like Debian, Ubuntu, Fedora, etc. is also supported.

Category	Integration with Third-Party Tools
Alert/Workflow Management	Autotask, PagerDuty, OpsGenie, OTRS, TOPdesk, VictorOps, Moogsoft, Zendesk
ChatOps and Collaboration	HipChat, Slack, Microsoft Teams, WhatsApp
IT Automation and Orchestration	ConnectWise, SapphireIMS, and integration with other infrastructure orchestration engines (such as BMC BladeLogic Server Automation, HP Operations Orchestration, etc.) using CLI
IT Infrastructure Monitoring	Universal Management Pack available for Microsoft System Center Operations Manager (SCOM)
IT Service Management	ATF, BMC Remedyforce, Fresh Service, Ivanti, Jira Service Desk, ManageEngine ServiceDesk Plus, ServiceNow, SNOW ITOM
Network Management	Send alerts via SNMP traps to any network management tool (such as CA UIM, HP NNMi, IBM Netcool, SolarWinds, etc.)
Reporting and Analytics	Microsoft Power BI and integration with other reporting and analytics tools using CLI
Server Hardware Monitoring	Integrate with Cisco UCS Manager, HPE Integrated Lights Out (iLO), HPE Systems Insight Manager, Dell OpenManage, IBM Systems Director, and Oracle Integrated Lights Out Manager (ILOM) to collect server hardware health metrics
SMS Alerting	Integrate with any SMS gateway through REST APIs or web services

Note: Many of the integrations listed above use standard APIs and/or utilities. This is only a partial listing; customers, eG Innovations partners, and eG Innovations frequently add new integrations. Please contact eG Innovations at support@eginnovations.com if you have questions about an integration that is not listed here.

The eG Mobile App is an extension of the eG Enterprise monitoring suite. It allows IT administrators to get access to critical alerts and performance metrics on their smartphones and tablets on the fly. The eG Mobile App is available on the following mobile platforms and devices.

Mobile Operating System	Versions Supported	Devices Supported	Download App
Android	6 and above	Smartphones and tablets	Google Playstore
Apple iOS	11 and above	iPhone, iPad and iPod touch	Apple Store

If you are interested in monitoring an application, middleware, server, hardware, device, storage or cloud technology that is not supported out of the box by eG Enterprise, please let us know what you are looking for by contacting info@eginnovations.com. Our R&D team is able to develop integrations quickly using a variety of interfaces include REST APIs, SNMP, WMI, JMX, log files and others.