1	-	For monitoring infrastructure elements, use an eG Agent deployed on a remote Windows host.
2	-	eG Enterprise is capable of monitoring databases in the public cloud: PostgreSQL, MariaDB, Microsoft SQL, MySQL and Oracle hosted on AWS; PostgreSQL, Azure SQL and SQL Managed Instances hosted on Microsoft Azure.
3	-	For monitoring DevOps components, use an eG Agent deployed on a remote Linux/Windows host.
4	-	eG Enterprise offers specialized monitoring for database clusters also.
5	-	eG Enterprise is capable of monitoring Amazon Aurora Databases using MySQL on Cloud and PostgreSQL on Cloud monitoring models.
6	-	The latest version of eG Enterprise supports agents on Windows 2012, 2016, 2019 , 2022, and 2025.
7	-	eG Enterprise is capable of monitoring MongoDB Atlas.
8	-	Agentless monitoring is performed using a light-weight VM agent deployed on the system to be monitored.

Storage Devices Monitored only in an Agentless Manner*
Technology	Versions Supported
Storage Technologies
Atlantis ILIO
Data Domain	DD – Series (160,2200,2500,4200,4500,7200,990, 6300)
Dell EMC ECS	U4000
Dell EMC PowerStore	500T
Dell EqualLogic	PS series
Double Take SAN
EMC Centera	CenteraStar Software version 4.3
EMC Clariion SAN	AX4-5 series, CX4 series, CX3-series, and CX-series
EMC Dell Compellent	Compellent StorageCenter v4.2.3
EMC Isilon	OneFs Version 7.x, 8.x and X210
EMC PowerVault ME	PowerVault ME 4024
EMC Unity	350F, 450, 1600/3200
EMC VNXe	1600/3200
EMC XtremeIO	3.x, 4.x and above
ExaGrid Backup Server	EX Series
Fujitsu Primergy Rack Server	RX series
Fujitsu Storage AF/DX	AF and DX Series
Generic Storage RAID
Hitachi AMS	200, 500, 1000, 1500, 2100, 2500
Hitachi Content Platform	G10 and above
Hitachi USP
Hitachi VSP
Hitachi VSP Gx00 Series	VSP G200, G400, G600, G800
HP 3PAR	7XXX, 10XXX, 3PAR InServ(R) E200, 3PAR InServ F200, 3PAR InServ F400, 3PAR InServ S400, 3PAR InServ S800, 3PAR InServ T400, 3PAR InServ T800
HP EVA StorageWorks	3000, 4000, 5000, 6000, 8000 Series
HP LeftHand SAN	P4500 Series
HP P2000 SAN	G3, HP MSA 2060FC
Huawei Oceanstor	6.1.2.SPH16
IBM DS Raid Storage	DS4000, DS4100, DS4200, DS4300, DS4500, DS4700, DS4800, DS5000, IBM FastT Series
IBM Storwize	6.2 and above of SVC and Storwize V series
Lenovo XClarity
NetApp Cluster	NetApp Firmware OS version 8.3 and above
NetApp E-Series Storage	E2800
NetApp Filers and NetCache	FAS3200 Series
NetApp USD	NetApp Firmware OS version 8.0and above
NexentaStor	3.x.x and above
Nimble Storage	CS210, CS215, CS235, CS300, CS500, CS700
Oracle ZFS Storage	ZS3-2, zs7-2
Pure Storage	PurityOS REST API v 1.6 and above
QNAP NAS	TS - Series
SIOS Datakeeper
SolidFire	8.0 and above
Sun Oracle Database Machine and Exadata Storage Server	11g,12c
Synology NAS
VNX Unified Storage	VNX 5000 series, 7000 series, 8000 series

- Storage elements can only be monitored in an agentless manner.

Infrastructure Elements Monitored only in an Agentless Manner*
Technology	Versions Supported
Firewalls
Check Point Firewall	4.0.1, R-Series
Cisco Firepower	6.6.4 and above
Cisco PIX Firewall	PIX 500 series
Cyberoam Firewall
FortiGate Firewall	v4.0 and above
NetScreen Firewall	NetScreen-ISG 2000 version 6.3.0r16.0
Nokia IPSO Firewall	IPSO 4.2 and above
Palo Alto Firewall	PA-200, PA-500, PA-2020, PA-2050, PA-3020, PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050, PA-5060
Sophos Firewall	XGS Series
SonicWall	TZ, NSA – Series
WatchGuard Firewall	XTM – Series, T Series
Load Balancers
A10 Application Delivery Controller	AX 1030 ADC, AX 3030 ADC, AX 3200-12 ADC, AX 3530 ADC and AX 5630 ADC
Coyote Load Balancer	E Series
F5 Access Policy Manager (F5 BIG-IP APM)	BIG-IP 11.x and above
F5 Big-IP Global Traffic Manager	BIG-IP 11.5 and above
F5 Big-IP Load Balancer	13.1. and above
F5 Big-IP Local Traffic Manager	BIG-IP 11.0 and above
F5 BIG-IP LTM Analytics	BIG-IP 11.0 and above
Gigamon Load Balancer	HC Series
JetNexus Load Balancer	ALB-X series
Load Balancer VA R20	VA R20, VA Max
PacketShaper Load Balancer	1200 Series and above
PacketShaper Load Balancer S-Series	S Series
Radware Alteon Load Balancer	5208, 6024, 6420, VA (Virtual Appliance)
Network Switches
3COM Core Builder Switch	5000, 7000, 9000 Series
3Com Switch	2900 series
Alcatel Lucent Switch	Lucent OS6900 Series
Arista Switch	7000 Series
Brocade FastIron Switch	ICX 6000 Series
Cisco Catalyst Switch	All Catalyst Models
Cisco CSS	CSS Series
Cisco Nexus Switch	5000, 7000 and 9000 Series
Cisco SAN Switch	MDS 9000 Series
Cisco SG Switch
Dell EMC S Switch	S4048, S4128, S4148
DELL EMC S-Series OS10 Switch	S Series
Dell Force10 Switch	MXL Series
Dell N Series Switch	N1500 Series
Dell Switch M-Series	M-series Version 1.0
D-Link DGS Switch
FortiGate Switch	FortiSwitch 600, 2000 Series
Fibre Channel Switch	Brocade 300 V7.4.1D
HP Switch	5120,5500,5820,5830,5800, A5830, A5500
InfiniBand Switch	SUN DCS 36p version: 1.3.0-1
Juniper EX Switch	EX4500 Series
Juniper QFX Switch	QFX Models
Mellanox Switch	SN Series
Network Devices
Array Application Delivery Controller	AVX APV 3600,6600,7600
Aruba Wi-Fi Controller/AccessPoint	AP 300, 500,600 Series
Aruba Wireless AccessPoint	ArubaOS (MODEL: 515), Version 8.7.1.6-8.7.1.6
Barracuda WAF	WAF 1000 Series
Bay Stack Hub
Blue Coat ProxySG	S Series
Check Point Smart Appliance	Smart-1 205, 210, 225, 3050 and 3150
Cisco ASA	5000 Series
Cisco ASR Router	ASR Series
Cisco Firepower Threat Defense	7.x and above
Cisco Router	ISR Series
Cisco SD-WAN
Cisco VPN Concentrators	3000 series
Cisco Wireless Access Point	1530.1550, 1600, 1700, 1830, 1850, 2700, 2800, 3700, 3800 Series
Cisco Wireless LAN Controller	2500, 3504 Series
Coyote Point Equalizer
Extreme Access Point	AP 3000, 4000, and 5000 series
Forefront TMG	7.0.7734.100
Fortinet Sandbox	FortiSandbox 500F, 1000F, 2000E, 3000E
HP Router	MSR93x
IBM DataPower	X3
Juniper DX and SA Devices	Juniper SRX 650
Juniper MX Router	Juniper MX Series
Local Director
Maipu Router	MP1800, MP2900 Series
McAfee Email Gateway	7.x
Meraki Device	MX, MR Series
MikroTik Router	RB2011U Series
Network Nodes
Network Printer
OpenVPN Access Server
PEPLINK WAN Router	Peplink Balance 380 Series
Radware AppDirector
Riverbed SteelHead SD	SteelHead CX, SteelHead EX Series
Ruckus ZoneDirector	1200
Hardware
DELL PowerEdge VRTX	IDRAC 7, IDRAC 8 and IDRAC 9
Hitachi Compute Blade	500 Series
HP Blade Server	ProLiant BL460C Generation 7 & 8
IBM Blade Chassis
UPS
APC UPS	1500, 3000
Delta UPS	NH – Series, NT - Series
Generic UPS
PPC UPS	Software version: RCEXV:2-0-22-0-1-ISPR-1284-0, Hardware version: 2.00.1
XUPS
Network Managers
FortiManager	7.x and above
Palo Alto Panorama	M Series
Cisco Meraki Controller
Cisco UCS Manager	1.3 and above
Cisco Intersight
VOIP
SBC AudioCodes	7.4 and above

- Network and Hardware elements can only be monitored in an agentless manner.

Virtualization Platforms
Technology	Versions Supported	Monitoring Recommendation*
VMware vSphere/ESX	3.x and above	Agentless
Nutanix AHV	3.x and above	Agentless
Microsoft Hyper-V	2.x and above	Agent-based
XenServer	5.x and above	Agentless
RHEV Hypervisor	6.3 and above	Agentless
Oracle LDoms		Agent-based
AIX LPARs/IBM pSeries	8.x, 9.x	Agentless
KVM Server	2.6 and above	Agent-based
Proxmox Hypervisor	5.x and above	Agent-based
OpenStack KVM	2.x	Agent-based/Agentless
Microsoft App-V	5.x	Agent-based
Oracle VM Server	3.3.1 and above	Agentless
Virtualization Managers
VMware vCenter	2.5 and above	Agentless
Microsoft SCVMM	2016/2019/2022	Agent-based
Nutanix Prism Central/ Element	3.x and above	Agentless
RHEV Manager	3.x and above	Agentless
IBM HMC Server	9.x and above	Agentless
OpenStack Manager	2.x	Agent-based/Agentless
Oracle VM Manager	3.3.1 and above	Agentless
Container Technologies
Technology	Versions Supported	Monitoring Recommendation*
AWS Elastic Kubernetes Service		Agentless
AWS Elastic Kubernetes Nodes		Agent-based
Azure Kubernetes Service		Agentless
Azure Kubernetes Service Nodes		Agent-based
Container Engine(CRI-O / Containerd)		Agent-based
Docker		Agent-based
Kubernetes	On prem IBM Kubernetes Service Naver Cloud Kubernetes Service (NKS)	Agentless
Kubernetes Nodes		Agent-based
Google Kubernetes		Agentless
Google Kubernetes Nodes		Agent-based
RedHat Openshift Kubernetes		Agentless
RedHat OpenShift Kubernetes Nodes		Agent-based
Podman		Agent-based
Rancher Kubernetes		Agentless
Rancher Kubernetes Nodes		Agent-based
Solaris Containers	11	Agent-based
Tanzu Kubernetes Grid		Agentless
Tanzu Kubernetes Grid Nodes		Agent-based

- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows/Linux host.
- Metrics collected may differ between agent-based and agentless approaches.

Operating Systems
Operating System Type	Versions Supported	Monitoring Approach*
Red Hat Enterprise Linux	5 and above	Agent-based/Agentless
Solaris	7, 8, 9, 10, 11	Agent-based/Agentless
Windows	8, 10, 11, 2012, 2016, 2019, 2022, 2025	Agent-based/Agentless
AIX	4.3.3, 5.x, 6.1, 7	Agent-based/Agentless
HP-UX	10 and above	Agent-based/Agentless
Oracle Linux	6.x and above	Agent-based/Agentless
CentOS	5.2 and above	Agent-based/Agentless
Free BSD	5.4	Agent-based/Agentless
Tru64	5.1	Agent-based/Agentless
openSUSE	11 and above	Agent-based/Agentless
Novell Netware		Agentless only
OS/400		Agentless only
OpenVMS		Agentless only
MAC OS		Agentless only

- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.

- Monitoring of other Linux variants like Debian, Ubuntu, Fedora, etc. is also supported.

Category	Integration with Third-Party Tools
Alert/Workflow Management	Autotask, PagerDuty, OpsGenie, OTRS, TOPdesk, VictorOps, Moogsoft, Zendesk
ChatOps and Collaboration	HipChat, Slack, Microsoft Teams, WhatsApp
IT Automation and Orchestration	ConnectWise, SapphireIMS, and integration with other infrastructure orchestration engines (such as BMC BladeLogic Server Automation, HP Operations Orchestration, etc.) using CLI
IT Infrastructure Monitoring	Universal Management Pack available for Microsoft System Center Operations Manager (SCOM)
IT Service Management	ATF, BMC Remedyforce, Fresh Service, Ivanti, Jira Service Desk, ManageEngine ServiceDesk Plus, ServiceNow, SNOW ITOM
Network Management	Send alerts via SNMP traps to any network management tool (such as CA UIM, HP NNMi, IBM Netcool, SolarWinds, etc.)
Reporting and Analytics	Microsoft Power BI and integration with other reporting and analytics tools using CLI
Server Hardware Monitoring	Integrate with Cisco UCS Manager, HPE Integrated Lights Out (iLO), HPE Systems Insight Manager, Dell OpenManage, IBM Systems Director, and Oracle Integrated Lights Out Manager (ILOM) to collect server hardware health metrics
SMS Alerting	Integrate with any SMS gateway through REST APIs or web services

Note: Many of the integrations listed above use standard APIs and/or utilities. This is only a partial listing; customers, eG Innovations partners, and eG Innovations frequently add new integrations. Please contact eG Innovations at support@eginnovations.com if you have questions about an integration that is not listed here.

The eG Mobile App is an extension of the eG Enterprise monitoring suite. It allows IT administrators to get access to critical alerts and performance metrics on their smartphones and tablets on the fly. The eG Mobile App is available on the following mobile platforms and devices.

eG Mobile App
Mobile Operating System	Versions Supported	Devices Supported	Download App
Android	6 and above	Smartphones and tablets	Google Store
Apple iOS	11 and above	iPhone, iPad and iPod touch	Apple Store

If you are interested in monitoring an application, middleware, server, hardware, device, storage or cloud technology that is not supported out of the box by eG Enterprise, please let us know what you are looking for by contacting info@eginnovations.com. Our R&D team is able to develop integrations quickly using a variety of interfaces include REST APIs, SNMP, WMI, JMX, log files and others.