Platforms and Technologies Supported by eG Enterprise

Supported to give you end-to-end visibility

Applications/Servers Monitored in Agent-based/Agentless Manner
Component Name Versions Supported *Agentless Monitoring Recommended Operating Systems Support for Agent-based Monitoring
Windows 7 Linux AIX HPUX Solaris
Digital Workspace Technologies
Citrix Access Gateway 1,2,3,4          
Citrix ADC SDX 11.x and higher  
Citrix ADC VPX/MPX 9.x and above  
Citrix ADM Insight 10 (and above)  
Citrix App Layering Manager 19.x and higher      
Citrix AppController 2.8  
Citrix Branch Repeater 5.0 and higher  
Citrix Cloud Bridge 6.2, 7.x  
Citrix Cloud Connector            
Citrix Cloud Connector - Linux            
Citrix Cloud Control Plane              
Citrix Cloud Gateway Connector 19.x and higher      
Citrix Content Collaboration            
Citrix Delivery Controller 5.x, 7.x          
Citrix Director 7.x          
Citrix Federated Authentication Service            
Citrix License Server        
Citrix Provisioning Server 5.x and above        
Citrix SD-WAN VPX-020-SE, VPX-050-SE, VPX-100-SE, VPX-200-SE, VPX-500-SE, VPX-1000-SE  
Citrix Secure Gateway 3.3.2, 3.3.3, 3.3.4        
Citrix Session Recording Server            
Citrix Storage Zones          
Citrix StoreFront            
Citrix Virtual Apps/Desktops 5.x, 6.x, 7.x          
Citrix Web Interface 5.4          
Citrix WEM 2209          
Citrix Virtual Apps 5.x, 6.x, 7.x   (7.x only)      
Citrix ZDC 4.x, 5.x, 6.x      
VMware Horizon
VMware App Volumes Manager 4.x  
VMware Horizon Connection Server 4.x, 5.x, 6.x, 7.x, 8.x          
VMware Horizon Pod 6.x, 7.x, 8.x          
VMware Horizon Security Server 7.x          
VMware Horizon Unified Access Gateway (Access point) 2207.x          
VMware Horizon Composer 4.x, 5.x, 6.x, 7.x, 8.x          
VMware Horizon RDS 8.x          
VMware Identity Manager 3.3.x          
VMware Update Manager Server 6.x          
Microsoft AVD Broker          
Microsoft AVD Host Pool    
Amazon WorkSpaces    
Amazon AppStream 2.0    
Microsoft RDS
Microsoft RDS            
Microsoft RDS Licensing            
Microsoft RAS            
IGEL Endpoints 7.x, 11,12  
IGEL UMS 7.x, 6.09.120  
IGEL Cloud Gateway 7.x  
Physical Desktops    
Sun Ray Server            
Leostream Connection Broker 5.1          
NVIDIA License Server          
Oracle VDI Broker 3.2.1      
Quality Virtual Desktop 2.0          
Unified Communications
Microsoft Office 365   2016 and above        
Microsoft Exchange Online            
Microsoft OneDrive for Business            
Microsoft Skype for Business Online            
Microsoft Teams            
Microsoft Yammer            
Microsoft Exchange Server 2007, 2010, 2013, 2016, 2019          
BlackBerry Server 3.5, 3.6, 4.1, 5.x  
BlackBerr UEM            
Cisco Unified Communication Manager 16.9.4  
Domain - Exchange Online            
Exchange Online Tenants          
IBM Lotus Domino Mail Server 5, 6, 7, 8, 9  
IronPort AsyncOS Mail c100          
Postfix Mail Server 2.11          
Qmail Server 1.05    
SBC AudioCodes    
Alibaba Cloud        
AWS Cloud    
Amazon Connect    
Boomi Atomsphere      
Boomi Service    
Microsoft Azure Subscription    
Microsoft Azure Active Directory    
Microsoft Azure AD Connect 2.x          
Microsoft Azure API Management 7.3  
Microsoft Azure Application Gateways onwards
Microsoft Azure Intune    
Microsoft Azure Load Balancers            
Microsoft Azure Partner Center 7.0  
Microsoft Azure Traffic Managers    
Nerdio Manager          
Panzura Cloud File System 8.x
VMware vCloud Director 1.5 to 10.0          
Cisco Intersight All        
Database Servers 2
Apache CouchDB 2.3.1, 3.1        
Apache Hive 2.3.0 and above      
AWS DynamoDB  
Cache Database 5.1 and above  
Cassandra Database 3.11        
DB2 Universal Database 7.x, 8.x, 9.x, 10.x  
Hadoop 2.6          
Informix Dynamic Server 9.4 and higher    
InterSystems Cache              
Maria Cluster 10.x        
Maria Database 10.0,10.1,10.2 OR 10.x      
Memcached 1.4.4    
SAP MaxDB 7.5 and higher  
Microsoft SQL 5 7.0, 2000, 2005, 2008, 2012, 2014        
2016, 2017, 2019 & 2022  
(Windows 2012/2016/2019 only)
Microsoft SQL Azure Database            
Microsoft SQL Server Analysis Services SQL Server 2012 and above        
Microsoft SQL Server Integration Services 2008, 2012, 2014, 2016, 2017, 2019, 2022          
Microsoft SQL Server Reporting Services 2008 R2, 2012, 2014, 2016, 2017, 2019, 2022        
MongoDB 3.0, 3.2, 4.0, 4.2, 5, 6        
MongoDB Cluster 6.0    
MySQL 4 & 5 & 6 3, 4, 4.1, 5, 6.0, 7, 8.0      
MySQL on Azure              
Oracle Database Server 5 7, 8, 9, 10G, 11G, 12c (including multi-tenant setup), 19c, 21c  
Oracle RAC              
PostgreSQL 6 9.0 (or above)  
Progress Database 11.6        
SAP HANA 1.00.27  
Redis Enterprise Cluster 6.x    
Redis OSS Cluster 3.x to 6.x    
Snowflake 6.x          
Sybase ASE 12.5, 15 and higher  
Tibero Database Server 6.0  
UniVerse Database 11.2.4        
Citrix Endpoint Management 8.6, 9.0, 10.x  
VMware Airwatch              
Web Servers
Apache Web Server 1.x, 2.x  
IBM HTTP Server 1.x, 2.x, 6., 6.1, 7.x, 8.5  
Kestrel Web Linux 7.x          
Kestrel Web Windows 7.x          
Microsoft IIS Web Server 7, 8.x, 9, 10          
NGINX Web Server 1.x  
Oracle HTTP Server 12c        
Oracle iPlanet Web Server 4, 4.1, 6.0, 6.1, 7          
Oracle Web Server 9i, 10G  
WebToB 4.0, 5.0          
Java Application Servers
Apache Tomcat Server 3.x, 4.x, 5.x ,6.x, 7.x, 8.x ,9.x & 10.x  
GlassFish 2.11, 3.1.x, 4.x, 5.x, 6.0    
IBM WebSphere Application Server 4, 5, 6, 7, 8, 8.5, 9    
IBM WebSphere Liberty Liberty    
JBoss (AS/EAP) Application 9.x      
Jetty Application Server 9.x    
JEUS 7.x, 8.x    
JRUN Application 3, 4        
Oracle Application Server 9i, 10G, 11    
Oracle WebLogic 5.1, 6.x, 7, 8.x, 9.x, 10.x, 11G, 12.x, 14c    
Sun Java System Application Server 4.1, 6.0, 7.0, 8.2      
WildFly JBoss 8.x to 26.x    
Microsoft Application Servers
ASP.NET Server            
BizTalk Server 2000/2010/ 2013/2016/2020          
Fast Search for SharePoint 2010            
ISA Proxy Server            
Microsoft Azure Traffic Managers            
Microsoft Dynamics AX            
Microsoft Dynamics CRM 2011 and 2016          
Microsoft Dynamics Navision 2013 and above          
Microsoft Forefront            
Microsoft Project 2010 2010          
Microsoft SharePoint 2007/2010/ 2013/2016/ 2019          
Microsoft SharePoint Online    
Microsoft Transaction Server              
Message Queues (MQ)
ActiveMQ 5.x      
Apache Kafka Message System 3.2.x      
AWS Managed Service Kafka All versions        
Apache Qpid Java Broker 7.x, 8.0.6      
Fiorano MQ        
IBM WebSphere MQ Series 5, 6, 7, 8, 9  
Microsoft MQ Server 4.0          
Mosquitto MQTT 1.5.3      
Oracle Communications Messaging Server 5.2, 6.2          
RabbitMQ 3.10.7  
Solace Cluster 9.x and Above  
Solace PubSub + Event Broker 9.x and Above  
Swift AMH JBoss 9.x
Tibco EMS 5.1    
Enterprise Applications
SAP ABAP NetWeaver/BASIS 4.5b and above, S/4 HANA 1503 and above, SAP ECC 6.0    
SAP BODS 4.0 and above  
SAP BTP Cloud Foundry Environment All
SAP BTP Neo Environment              
SAP Business One 8.8 and above  
SAP Business Warehouse SAP BW/BI 7.0 and above  
SAP BusinessObjects 4.0 (and above)    
SAP HANA 1.00.27  
SAP Cloud Connector 2.16    
SAP Hybris 5.0 and above            
SAP Internet Transaction Server (ITS) 4.6 to 6.20    
SAP Netweaver Web Application Server 6.4 and above    
SAPRouter All  
SAP TREX 6.0 and above    
SAP Web Dispatcher 7.0 (and above)    
SAP ABAP Server 4.5b to 7.5, SAP S/4HANA 1503 to 1709  
Oracle Tuxedo PeopleSoft Internet Architecture (PIA) 8.52 (and above)    
Tuxedo Server/Oracle Tuxedo          
Siebel Gateway Server 7.0 and above  
Siebel Web Server 7.0 and above  
Other Applications
Adobe ColdFusion Server x 4, 5, MX7      
Apache Flume 1.10.0    
Borland Enterprise Server 5.x  
COM+ Applications            
GemFire 8.2, 9.0          
IBM Lotus Domino Application Server 5.0 and higher  
Network Path Target          
Oracle Forms 9i          
Oracle Primavera 18.8, 19.12  
Progress OpenEdge Server 11.6    
SilverStream Application Server          
Voyager Front End 2.x, 3.x          
Voyager Load Balancer 2.x, 3.x          
Voyager Transaction Processor 2.x, 3.x          
Application Middleware
Apache Ignite 2.10.x, 2.13    
Apache Impala 2.x and above          
Apache Solr 8.x      
Apache Storm 2.4.0      
Apache Zookeeper 3.6.x          
Apache Zeppelin 0.7.x      
Apigee Edge 4.x          
Atlassian Confluence 5.9.x, 6.1.x to 6.5.x  
Elasticsearch 2.3 to 6.2.x    
Endeca Search      
IBM Cognos Business Intelligence 10.x      
IBM Integration Bus WMB 7.5.x, 8.0.x, 9.0.x  
Mule ESB upto 3.9.x  
Mule ESB Cloud 4.x and above
Redis 3.x to 6.x  
Infrastructure Technologies
Active Directory            
AD FS Server    
BIND DNS 9.x          
Blue Coat AV  
DNS Server    
DHCP Server            
Domain Controller            
eDirectory Server 8.7, 8.8  
Microsoft FTP Server            
Egenera PAN Manager 7.1.0    
EverRun 6.0    
HAProxy 1.7.0  
LDAP Server    
Microsoft Certificate Authority Server            
Microsoft Radius            
Microsoft Windows Event Logs            
Network File Systems          
NTP Server        
Print Server            
Radius Authentication Server    
RSA Authentication Manager v8.1  
Raspberry Pi          
SiteMinder Policy Server 4, 5, 5.5, 6      
Sun Java System Directory Server 5.2 (or below)          
Syslog Server    
TeraText Content Server            
Trend Micro Server            
Backup Servers
Cohesity Backup 6.x        
Commvault Backup V10,V11          
HPE StoreOnce Backup 4500,5100        
NetBackup 8.0          
Symantec Backup 2012        
Unitrends Backup Server All Series  
Veeam Backup 6          
Languages Supported for Web Application Transaction Tracing
Java, .NET, .NET Core, PHP, Node.js
DevOps Applications Supported for Monitoring 3
Ansible Tower, GitHub, Jira Software, Jenkins, Bitbucket
Storage Elements*
Component Name Versions Supported
Atlantis ILIO  
Data Domain DD - series (160,2200,2500,4200,4500,7200,990,6300)
Dell EMC ECS U4000
Dell EqualLogic PS series
Double Take SAN  
EMC Centera CenteraStar Software version 4.3
EMC Clariion SAN AX4-5 series, CX4 series, CX3-series, and CX-series
EMC Dell Compellent Compellent StorageCenter v4.2.3
EMC Isilon OneFs Version 7.x, 8.x and X210
EMC PowerVault ME PowerVault ME 4024
EMC Unity 350F, 450, 1600/3200
EMC VNXe 1600/3200
EMC XtremeIO 3.x, 4.x (and above)
ExaGrid Backup Server  
Fujitsu Primergy Rack Server RX series
Generic Storage RAID  
Hitachi AMS 200, 500, 1000, 1500, 2100, 2500
Hitachi Content Platform G10
Hitachi USP  
Hitachi VSP  
Hitachi VSP Gx00 Series VSP G200, G400, G600, G800
HP 3PAR 7XXX, 10XXX, 3PAR InServ(R) E200, 3PAR InServ F200, 3PAR InServ F400, 3PAR InServ S400, 3PAR InServ S800, 3PAR InServ T400, 3PAR InServ T800
HP EVA StorageWorks 3000, 4000, 5000, 6000, 8000 Series
HP LeftHand SAN P4500 Series
HP P2000 SAN G3
IBM DS Raid Storage DS4000, DS4100, DS4200, DS4300, DS4500, DS4700, DS4800, DS5000, IBM FastT Series
IBM Storwize 6.2 and above of SVC and Storwize V series
Lenovo XClarity  
NetApp Cluster NetApp Firmware OS version 8.3 and above
NetApp Filers and NetCache FAS3200 Series
NetApp USD NetApp Firmware OS version 8.2 and below
NetBackup 5240
NexentaStor 3.x.x
Nimble Storage CS210, CS215, CS235, CS300, CS500, CS700
Oracle ZFS Storage ZS3-2, zs7-2
Pure Storage PurityOS REST API v 1.6 and above
QNAP NAS TS - series
SIOS Datakeeper  
SolidFire 8.0
Sun Oracle Database Machine and Exadata Storage Server 11g,12c
Synology NAS All versions
VNX Unified Storage VNX 5000 series, 7000 series, 8000 series
Network and Hardware Elements*
Component Name Versions Supported
Check Point Firewall 4.0.1
Cisco Firepower 6.6.4
Cisco PIX Firewall PIX 500 series
Cyberoam Firewall All versions
Fortigate Firewall Above v4.0 Versions
NetScreen Firewall NetScreen-ISG 2000 version 6.3.Or16.0
Nokia IPSO Firewall IPSO 4.2
Palo Alto Firewall PA-200, PA-500, PA-2020, PA-2050, PA-3020, PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050, PA-5060
Palo Alto Panorama software version - 10.1.9, application version - 8740-8208
SonicWall TZ, NSA - Series
Sophos Firewall 19.0.0 GA-Build317
WatchGuard Firewall XTM - Series
Load Balancers
A10 Application Delivery Controller AX 1030 ADC, AX 3030 ADC, AX 3200-12 ADC, AX 3530 ADC and AX 5630 ADC
Coyote Load Balancer  
F5 Access Policy Manager (F5 BIG-IP APM) BIG-IP 11.x onwards
F5 Big-IP Global Traffic Manager BIG-IP 11.5 onwards
F5 Big-IP Load Balancer 13.1.1,
F5 Big-IP Local Traffic Manager BIG-IP 11.0 Onwards
F5 BIG-IP LTM Analytics BIG-IP 11.0 Onwards
JetNexus Load Balancer ALB-X series
Load Balancer VA R20 VA R20, VA Max
PacketShaper Load Balancer 1200, 1400,1500, 1550, 1700, 2500, 2550, 3500, 4500, 6500, 7500, 8500, 9500, 10000
PacketShaper Load Balancer S-Series  
Radware Alteon Load Balancer 5208, 6024, 6420, VA (Virtual Appliance)
Network Switches
3COM Core Builder Switch  
3Com Switch 2900 series
Alcatel Lucent Switch Lucent OS6900 Series
Arista Switch  
Brocade FastIron Switch ICX 6000 Series
Cisco Catalyst Switch 3850
Cisco CSS  
Cisco Nexus Switch 5000, 7000 and 9000 Series
Cisco SAN Switch  
Cisco SG Switch All Versions
Dell EMC S Switch S4048, S4128, S4148
DELL EMC S-Series OS10 Switch  
Dell Force10 Switch MXL Series
Dell N Series Switch N1500 Series
Dell Switch M-Series M-series Version 1.0
D-Link DGS Switch  
Fibre Channel Switch Brocade 300 V7.4.1D
HP Switch 5120,5500,5820,5830,5800, A5830, A5500
InfiniBand Switch SUN DCS 36p version: 1.3.0-1
Juniper EX Switch EX4500 Series
Juniper QFX Switch  
Mellanox Switch  
Network Devices
Array Application Delivery Controller AVX APV 3600,6600,7600
Aruba Wireless AccessPoint ArubaOS (MODEL: 515), Version
Bay Stack Hub  
Blue Coat ProxySG SGOS
Check Point Smart Appliance Smart-1 205, 210, 225, 3050 and 3150
Cisco ASA 5000 Series
Cisco ASR Router  
Cisco Meraki All Versions
Cisco Router ISR Series
Cisco SD-WAN  
Cisco VPN Concentrators 3000 series
Cisco Wireless Access Point  
Cisco Wireless LAN Controller  
Coyote Point Equalizer  
Forefront TMG 7.0.7734.100
FortiManager v7.0.8-build0452 230606 (GA)
Fortinet Sandbox FortiSandbox 500F, 1000F, 2000E, 3000E
HP Router MSR93x
IBM DataPower  
Juniper DX and SA Devices Juniper SRX 650
Juniper MX Router Juniper MX Series
Local Director  
Maipu Router MP1800, MP2900 Series
McAfee Email Gateway 7.x
Meraki Device  
MikroTik Router RB2011U Series
Network Nodes  
Network Printer  
OpenVPN Access Server  
PEPLINK WAN Router Peplink Balance 380 Series
Radware AppDirector  
Riverbed SteelHead SD  
Ruckus ZoneDirector 1200
Cisco UCS Manager 1.3 (and above)
Hitachi Compute Blade 500, 520
HP Blade Server ProLiant BL460C Generation 7 & 8
IBM Blade Chassis All Chassis Series
APC UPS 1500, 3000
Delta UPS NH – Series, NT - Series
Generic UPS  
Virtualization Technologies
Component Name Versions Supported Monitoring Recommendation*
VMware vSphere/ESX 3.x, 3i, 3.5i, 4i, 4.x, 5.x, 6, 8 Agentless
VMware vCenter 2.5, 4.x, 5.x, 6 Agentless
Nutanix AHV 3.5, 4.x, 6.5 Agentless
Nutanix Prism 3.5, 4.x, 6.5 Agentless
Nutanix Prism Central    
Microsoft Hyper-V 2.x and above Agent-based
Microsoft SCCM    
Citrix XenServer /Hypervisor 5.x and higher Agentless
RHEV Hypervisor 6.3 Agentless
RHEV Manager 3.x, 4.x Agentless
Oracle LDoms   Agent-based
AIX LPARs/IBM pSeries 8.x, 9.x Agentless
IBM HMC Server 9.x Agentless
Oracle VM Server 3.3.1 and higher Agentless
Oracle VirtualBox 3.0 Agentless
Oracle VM Manager 3.3.1 and higher Agentless
KVM Server 2.6 and above Agent-based
Microsoft Virtual Server 2005 Agent-based
Proxmox Hypervisor 5.x Agent-based
OpenStack KVM 2.x Agent-based/Agentless
OpenStack Manager 2.x Agent-based/Agentless
Microsoft App-V 5.2 Agent-based
Microsoft SCVMM 2016/2019/2022 Agent-based
Container Technologies
Component Name Versions Supported Monitoring Recommendation*
Container Engine/CRI-O - container tech All Agent-based
Docker 1.4 and above Agentless
Kubernetes On- prem Kubernetes 1.18.x to 1.24.x Agentless
AWS EKS up to 1.x
Azure AKS up to 1.x
RedHat Openshift 4.x
VMware Tanzu Kubernetes Grid (TKG) - 1.5 to 2.1
Podman 4.x Agentless
Solaris Containers 11 Agent-based
Operating Systems
Component Name Versions Supported Monitoring Approach*
Red Hat Enterprise Linux 5 (and above)   Agent-based/Agentless
Solaris 7, 8, 9, or 10 Agent-based/Agentless
Windows 8, 10, 11, 2016, 2019, 2022 Agent-based/Agentless
AIX 4.3.3, 5.x, 6.1, 7 Agent-based/Agentless
HP-UX 10 and above Agent-based/Agentless
Oracle Linux 6.x (or higher) Agent-based/Agentless
CentOS 5.2 (and above) Agent-based/Agentless
Free BSD 5.4 Agent-based/Agentless
Tru64 5.1 Agent-based/Agentless
openSUSE 11 (and above) Agent-based/Agentless
Novell Netware   Agentless only
OS/400   Agentless only
OpenVMS   Agentless only
MAC OS   Agentless only
Category Integration with Third-Party Tools
Alert/Workflow Management Autotask, PagerDuty, OpsGenie, VictorOps, Moogsoft, Zendesk
ChatOps and Collaboration HipChat, Slack, Microsoft Teams, WhatsApp
IT Automation and Orchestration ConnectWise, SapphireIMS, and integration with other infrastructure orchestration engines (such as BMC BladeLogic Server Automation, HP Operations Orchestration, etc.) using CLI
IT Infrastructure Monitoring Universal Management Pack available for Microsoft System Center Operations Manager (SCOM)
IT Service Management ATF, BMC Remedyforce, Ivanti, Jira Service Desk, ManageEngine ServiceDesk Plus, ServiceNow, SNOW ITOM
Network Management Send alerts via SNMP traps to any network management tool (such as CA UIM, HP NNMi, IBM Netcool, SolarWinds, etc.)
Reporting and Analytics Microsoft Power BI and integration with other reporting and analytics tools using CLI
Server Hardware Monitoring Integrate with Cisco UCS Manager, HPE Integrated Lights Out (iLO), HPE Systems Insight Manager, Dell OpenManage, IBM Systems Director, and Oracle Integrated Lights Out Manager (ILOM) to collect server hardware health metrics
SMS Alerting Integrate with any SMS gateway through REST APIs or web services

The eG Mobile App is an extension of the eG Enterprise monitoring suite. It allows IT administrators to get access to critical alerts and performance metrics on their smartphones and tablets on the fly. The eG Mobile App is available on the following mobile platforms and devices.

Mobile Operating System Versions Supported Devices Supported Download App
Android 6 and above Smartphones and tablets Google Playstore
Apple iOS 11 and above iPhone, iPad and iPod touch Apple Store

If you are interested in monitoring an application, middleware, server, hardware, device, storage or cloud technology that is not supported out of the box by eG Enterprise, please let us know what you are looking for by contacting Our R&D team is able to develop integrations quickly using a variety of interfaces include REST APIs, SNMP, WMI, JMX, log files and others.