Platforms and Technologies Supported by eG Enterprise

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Technologies Monitored in Agent-based/Agentless Manner
Technology Versions Supported *Agentless Monitoring Operating Systems Support for Agent-based Monitoring
Windows 6 Linux AIX HPUX Solaris
Digital Workspace Technologies
Citrix
Citrix Access Gateway 1,2,3,4          
NetScaler SDX 11.x and above  
NetScaler VPX/MPX 9.x and above  
NetScaler ADM Insight 10 and above  
Citrix App Layering Manager 19.x and above          
Citrix Branch Repeater 5.0 and above  
Citrix Cloud Bridge 6.2, 7.x  
Citrix Cloud Connector          
Citrix Cloud Control Plane            
Citrix Cloud Gateway Connector 19.x and above          
Citrix Content Collaboration            
Citrix Delivery Controller 5.x, 7.x          
Citrix Director 7.x          
Citrix Federated Authentication Service            
Citrix License Server            
Citrix Provisioning Server 5.x and above          
Citrix SD-WAN VPX-020-SE, VPX-050-SE , VPX-100-SE , VPX-200-SE, VPX-500-SE, VPX-1000-SE  
Citrix Secure Gateway 3.x          
Citrix Session Recording Server            
Citrix Storage Zones            
Citrix StoreFront            
Citrix WEM            
Citrix Virtual Apps 7.x        
Citrix Virtual Desktops   vm8          
Omnissa Horizon
Omnissa App Volumes Manager 6.x and above  
Omnissa Horizon Connection Server 6.x and above          
Omnissa Horizon Cluster/Pod 6.x and above          
Omnissa Horizon Cloud Control Plane    
Omnissa Horizon Security Server 6.x and above          
Omnissa Horizon Unified Access Gateway 2207 and above          
Omnissa Horizon View Composer 6.x and above          
Omnissa Horizon RDS 6.x and above        
Omnissa Horizon Desktops   vm  
Microsoft
Microsoft AVD Broker            
Microsoft AVD Session Host      
Windows 365 Cloud PCs   vm  
AWS
AWS AppStream Multi-session Host      
AWS AppStream Single-session Desktops   vm  
AWS Workspaces Single-session Desktops   vm  
Microsoft RDS
Microsoft RDS            
Microsoft RD Connection Broker            
Microsoft RD Gateway            
Microsoft RDS Licensing            
Endpoints Management
BlackBerry Server 3.5, 3.6, 4.1, 5.x  
BlackBerr UEM 12.x and above          
IGEL UMS 6.x and above    
IGEL Cloud Gateway    
Citrix Endpoint Management 8.6, 9.0, 10.x    
Dell Wyse Management    
Microsoft Azure Intune    
VMware Airwatch    
Endpoints Technologies
Google Chromebooks 11.x and above  
IGEL Endpoints 11,12 vm  
Dell Wyse Client Group 9.7, Thin OS 10 vm  
Windows Endpoints, Desktops Windows 10, Windows 11 vm  
Mac Desktops   vm  
Sun Ray Server            
Others
Dizzion Frame Desktops 1, 2, 3, 4 vm  
Nerdio Manager    
Leostream Connection Broker            
Unified Communications
Microsoft Teams            
Microsoft Exchange Online            
Zoom            
Cisco Unified Communication Manager 11.x and above  
Groupwise            
Mail Servers
IBM Lotus Domino Mail Server 5, 6, 7, 8, 9  
IronPort AsyncOS Mail 14.0 and above          
Postfix Mail Server 2.11 and above          
Qmail Server 1.05 and above    
Cloud/SaaS
Public Cloud
Alibaba Cloud            
AWS Cloud    
Microsoft Azure Subscription    
Google Cloud    
Huawei Cloud    
Private Cloud
Microsoft Azure Local Service    
SaaS
Microsoft Office 365 aka M365            
Microsoft OneDrive for Business            
Microsoft Viva Engage            
Microsoft Sharepoint Online            
Boomi Service    
Salesforce            
Dynamics 365/Power Platform    
Public Cloud Services
Amazon Connect    
Kong API Gateway    
Microsoft Azure Application Gateway    
Microsoft Azure Data Factory    
Microsoft Azure DNS Zones    
Microsoft Azure DNS Private Resolvers    
Microsoft Azure Management Group    
Microsoft Azure Entra ID    
Microsoft Entra Connect      
Microsoft Azure API Management    
Microsoft Azure Load Balancers            
Microsoft Azure Partner Center    
Microsoft Azure Traffic Managers    
Oracle Cloud Infrastructure Load Balancer    
Google Cloud Armor    
Google Cloud Load Balancer    
Microsoft Azure Function    
Private Cloud Services
Panzura Cloud File System 8.x  
VMware vCloud Director 1.5 and above  
Database Servers 2
Apache CouchDB 3.0.x and above        
Apache Hive 2.3.0 and above        
AWS DynamoDB 2.5.4 and above  
Cache Database 5.1 and above  
Cassandra Database 3.11 and above        
Couchbase 7.6.5 and above  
DB2 Purescale DB2 11.x and above  
DB2 Universal Database 10.5 and above  
Hadoop 2.6  
Informix Dynamic Server 9.4 and above    
Maria Database 10.x and above    
SAP MaxDB 7.5 and above  
Microsoft SQL 4 7.0, 2000, 2005, 2008, 2012, 2014    
2016, 2017, 2019, 2022 & 2025  
(Windows 2012/2016/2019 only)		      
Microsoft SQL Azure Database            
Microsoft SQL Server Analysis Services SQL 2012 and above        
Microsoft SQL Server Integration Services SQL 2008 and above          
Microsoft SQL Server Reporting Services SQL 2008 R2 and above        
MongoDB 7 3.0 and above        
MongoDB on Cloud    
MySQL 4 & 5 5.5 and above      
MySQL on Azure            
Oracle Database Server 4 7 and above  
PostgreSQL 5 12 and above  
PostGreSQL on Azure    
Progress Database 11.6 and above        
Redis OSS Cluster 3.x to 6.x  
SAP HANA 1.00.27 and above
Snowflake 6.x and above          
Sybase ASE 12.5, 15 and above  
Tibero Database Server 6.0 and 7.0  
UniVerse Database 11.2.4 and above        
Web Servers
Apache Web Server 1.x, 2.x  
IBM HTTP Server 1.x, 2.x, 6., 6.1, 7.x, 8.5  
Microsoft IIS SMTP Server            
Kestrel Web Linux            
Kestrel Web Windows            
Microsoft IIS Web Server 7, 8.x, 10.0          
NGINX Web Server 1.x and above  
Oracle HTTP Server 12c        
Oracle Web Server 9i, 10G  
WebToB 4.0, 5.0          
Java Application Servers
Apache Tomcat Server 3.x to 11.x  
Boomi Atomsphere      
GlassFish 3.1.x, 4.x, 5.x, 6.0,7.x  
IBM WebSphere Application Server 4 to 9  
IBM WebSphere Liberty Liberty 17.0.0.3 and above    
Jetty Application Server 9.x to 12.x    
JEUS 7.x, 8.x    
JRUN Application 3, 4        
Oracle Application Server 9i, 10G, 11  
Oracle WebLogic 5.1, 6.x, to 14c  
Orion    
Sun Java System Application Server 4.1, 6.0, 7.0, 8.2    
WildFly JBoss 8.x to 36.x  
Apache Flume 1.0.x and above    
Microsoft Application Servers
ASP.NET Server            
BizTalk Server 2000 and above          
Fast Search for SharePoint 2010            
ISA Proxy Server            
Microsoft Dynamics AX            
Microsoft Dynamics CRM 2011 and 2016          
Microsoft Dynamics Navision 2013 and above          
Microsoft Exchange Server 2007 and above          
Microsoft Project 2010 2010          
Microsoft SharePoint 2007 and above          
Microsoft Transaction Server            
WINS            
Message Queues (MQ)
ActiveMQ 5.x,6.x      
Apache Kafka Message System 3.2.x and above        
AWS Managed Service Kafka All versions          
Apache Qpid Java Broker 7.x, 8.0.x        
Fiorano MQ        
IBM WebSphere MQ Series 5, 6, 7, 8, 9  
Microsoft MQ Server 4.0 and above          
Mosquitto MQTT 1.5.x, 2.0.x      
Oracle Communications Messaging Server 5.2, 6.2          
RabbitMQ 3.x.x, 4.x.x  
Solace PubSub + Event Broker 9.x and Above  
Solace Cluster 9.x and Above  
Tibco EMS 5.1 and above    
Confluent Cloud Kafka    
Huawei Object Storage Service    
Enterprise Applications
SAP
SAP ABAP Stack NetWeaver/BASIS 4.5b and above, S/4 HANA 1503 and above, SAP ECC 6.0  
SAP BODS 4.0 and above  
SAP BTP Cloud Foundry Environment All
SAP BTP Neo Environment All  
SAP Business One 8.8 and above    
SAP Business Warehouse SAP BW/BI 7.0 and above  
SAP BusinessObjects 4.0 and above  
SAP Cloud Connector 2.16 and above      
SAP Hybris 5.0 and above      
SAP Internet Transaction Server (ITS) 4.6 to 6.20    
SAP Netweaver Web Application Server 6.4 and above  
SAP PCE    
SAPRouter All  
SAP TREX 6.0 and above  
SAP Web Dispatcher 7.0 and above  
PeopleSoft
Oracle Tuxedo PeopleSoft Internet Architecture (PIA) 8.52 and above  
Tuxedo Server/Oracle Tuxedo    
Siebel
Siebel Application Server 7.0 and above  
Siebel Gateway Server 7.0 and above  
Siebel Web Server 7.0 and above  
Other Applications
Adobe ColdFusion Server x 4, 5, MX7 ,2018      
COM+ Applications            
GemFire 8.2, 9.0          
IBM Lotus Domino Application Server 5.0 and above  
Oracle Forms 9i          
Oracle Key Vault    
Oracle Primavera 18.8 and above  
Progress OpenEdge Server 11.6 and above    
SilverStream Application Server          
Voyager Front End 2.x and above          
Voyager Load Balancer 2.x, 3.x          
Voyager Transaction Processor 2.x, 3.x          
Go Runtime 1.25.0 And above    
Application Middleware
Apache Ignite 2.10.x, 2.13      
Apache Impala 2.x and above        
Apache Solr 8.x and above        
Apache Storm 2.4.0 and above        
Apache Zookeeper 3.6.x and above        
Apache Zeppelin 0.7.x and above        
Apigee Edge 4.x and above          
Atlassian Confluence 5.9.x, 6.1.x to 6.5.x  
Elasticsearch 2.3 to 8.17.x    
Endeca Search      
IBM App Connect Enterprise 11 and 12      
IBM Cognos Business Intelligence 10.x and above      
IBM Integration Bus WMB 7.5.x, 8.0.x, 9.0.xx  
Mule ESB 3.6.x and above  
Mule ESB Cloud 4.x and above  
Redis 3.x to 8.x  
Infrastructure Technologies
Active Directory            
AD FS Server      
BIND DNS 9.x          
Blue Coat AV 200, 400, 500 Series  
DNS Server    
DHCP Server            
Domain Controller            
eDirectory Server 8.x and above  
Microsoft FTP Server            
Egenera PAN Manager 7.x and above  
EverRun 6.0    
HAProxy 1.7 and above  
InfoBlox 9.0.4 and above  
LDAP Server    
Memcached 1.4.x    
Microsoft Certificate Authority Server            
Microsoft Radius            
Network File Systems          
Print Server            
Radius Authentication Server    
RSA Authentication Manager v8.1 and above  
Raspberry Pi          
REST API Target    
SiteMinder Policy Server 4, 5, 5.5, 6      
Sun Java System Directory Server            
Syslog Server    
TeraText Content Server            
Trend Micro Server            
VMware Update Manager Server 6.x          
Huawei Distributed Cache Service            
Backup Servers
Cohesity Backup 6.x          
Commvault Backup V10,V11          
HPE StoreOnce Backup (4.x) 4500,5100          
NetBackup 5000 Series          
Symantec Backup 2012        
Unitrends Backup Server    
Veeam Backup            
Cloud Security Platform
ZScaler ZDX, ZIA, ZPA  
Time Services
NTP Server        
SyncServer S650  
Authentication and Access Control
Microsoft RAS            
Omnissa Horizon Identity Manager 3.3.x          
Languages Supported for Web Application Transaction Tracing
Java, .NET, .NET Core, PHP, Node.js
DevOps Applications Supported for Monitoring *
Ansible Tower, GitHub, Jira Software, Jenkins, Bitbucket
1 - When agentless monitoring is recommended, an eG agent must be deployed on a remote host.
2 - For monitoring Microsoft office 365 components use an eG agent deployed on remote windows host alone.
3 - For monitoring infrastructure elements, use an eG Agent deployed on a remote Windows host.
4 - eG Enterprise is capable of monitoring databases in the public cloud: PostgreSQL, MariaDB, Microsoft SQL, MySQL and Oracle hosted on AWS; PostgreSQL, Azure SQL and SQL Managed Instances hosted on Microsoft Azure.
5 - For monitoring DevOps components, use an eG Agent deployed on a remote Linux/Windows host.
6 - eG Enterprise offers specialized monitoring for database clusters also.
7 - eG Enterprise is capable of monitoring Amazon Aurora Databases using MySQL on cloud and PostgreSQL on Cloud monitoring models.
8 - The latest version of eG Enterprise supports agents on Windows 2012, 2016, 2019 , 2022, and 2025.
9 - eG Enterprise is capable of monitoring MongoDB Atlas and MongoDB on Azure Cosmos.
10 - Agentless monitoring is performed using a light-weight VM agent deployed on the system to be monitored.
Storage Devices Monitored only in an Agentless Manner*
Technology Versions Supported
Storage Technologies
Atlantis ILIO  
Data Domain DD – Series (160,2200,2500,4200,4500,7200,990, 6300)
Dell EMC ECS U4000
Dell EMC PowerStore 500T
Dell EqualLogic PS series
Double Take SAN  
EMC Centera CenteraStar Software version 4.3
EMC Clariion SAN AX4-5 series, CX4 series, CX3-series, and CX-series
EMC Dell Compellent Compellent StorageCenter v4.2.3
EMC Isilon OneFs Version 7.x, 8.x and X210
EMC PowerVault ME PowerVault ME 4024
EMC Unity 350F, 450, 1600/3200
EMC VNXe 1600/3200
EMC XtremeIO 3.x, 4.x and above
ExaGrid Backup Server EX Series
Fujitsu Primergy Rack Server RX series
Fujitsu Storage AF/DX AF and DX Series
Generic Storage RAID  
Hitachi AMS 200, 500, 1000, 1500, 2100, 2500
Hitachi Content Platform G10 and above
Hitachi USP  
Hitachi VSP  
Hitachi VSP Gx00 Series VSP G200, G400, G600, G800
HP 3PAR 7XXX, 10XXX, 3PAR InServ(R) E200, 3PAR InServ F200, 3PAR InServ F400, 3PAR InServ S400, 3PAR InServ S800, 3PAR InServ T400, 3PAR InServ T800
HP EVA StorageWorks 3000, 4000, 5000, 6000, 8000 Series
HP LeftHand SAN P4500 Series
HP P2000 SAN G3, HP MSA 2060FC
Huawei Oceanstor Dorado 8000 V6
IBM DS Raid Storage DS4000, DS4100, DS4200, DS4300, DS4500, DS4700, DS4800, DS5000, IBM FastT Series
IBM Storwize 6.2 and above of SVC and Storwize V series
Lenovo XClarity  
NetApp Cluster NetApp Firmware OS version 8.3 and above
NetApp E-Series Storage E2800
NetApp Filers and NetCache FAS3200 Series
NetApp USD NetApp Firmware OS version 8.0and above
NexentaStor 3.x.x and above
Nimble Storage CS210, CS215, CS235, CS300, CS500, CS700
Oracle ZFS Storage ZS3-2, zs7-2
Pure Storage PurityOS REST API v 1.6 and above
QNAP NAS TS - Series
SIOS Datakeeper  
SolidFire 8.0 and above
Sun Oracle Database Machine and Exadata Storage Server 11g,12c
Synology NAS  
VNX Unified Storage VNX 5000 series, 7000 series, 8000 series
Hitachi VSP One Block VSP One Block 20 series
- Storage elements can only be monitored in an agentless manner.
 
Infrastructure Elements Monitored only in an Agentless Manner*
Technology Versions Supported
Firewalls
Check Point Firewall 4.0.1, R-Series
Cisco Firepower 6.6.4 and above
Cisco PIX Firewall PIX 500 series
Cyberoam Firewall  
FortiGate Firewall v4.0 and above
NetScreen Firewall NetScreen-ISG 2000 version 6.3.0r16.0
Nokia IPSO Firewall IPSO 4.2 and above
Palo Alto Firewall PA-200, PA-500, PA-2020, PA-2050, PA-3020, PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050, PA-5060
Sophos Firewall XGS Series
SonicWall TZ, NSA – Series
WatchGuard Firewall XTM – Series, T Series
Huawei Web Application Firewall  
Load Balancers
A10 Application Delivery Controller AX 1030 ADC, AX 3030 ADC, AX 3200-12 ADC, AX 3530 ADC and AX 5630 ADC
Coyote Load Balancer E Series
F5 Access Policy Manager (F5 BIG-IP APM) BIG-IP 11.x and above
F5 Big-IP Global Traffic Manager BIG-IP 11.5 and above
F5 Big-IP Load Balancer 13.1. and above
F5 Big-IP Local Traffic Manager BIG-IP 11.0 and above
F5 BIG-IP LTM Analytics BIG-IP 11.0 and above
Gigamon Traffic Node (aka) Gigamon Load Balancer HC Series
JetNexus Load Balancer ALB-X series
Load Balancer VA R20 VA R20, VA Max
PacketShaper Load Balancer 1200 Series and above
PacketShaper Load Balancer S-Series S Series
Radware Alteon Load Balancer 5208, 6024, 6420, VA (Virtual Appliance)
Huawei Load Balancer  
Network Switches
3COM Core Builder Switch 5000, 7000, 9000 Series
3Com Switch 2900 series
Alcatel Lucent Switch Lucent OS6900 Series
Arista Switch 7000 Series
Brocade FastIron Switch ICX 6000 Series
Cisco Catalyst Switch All Catalyst Models
Cisco CSS CSS Series
Cisco Nexus Switch 5000, 7000 and 9000 Series
Cisco SAN Switch MDS 9000 Series
Cisco SG Switch  
Dell EMC S Switch S4048, S4128, S4148
DELL EMC S-Series OS10 Switch S Series
Dell Force10 Switch MXL Series
Dell N Series Switch N1500 Series
Dell Switch M-Series M-series Version 1.0
D-Link DGS Switch  
Fibre Channel Switch Brocade 300 V7.4.1D
FortiGate Switch FortiSwitch 600, 2000 Series
HP Switch 5120,5500,5820,5830,5800, A5830, A5500
InfiniBand Switch SUN DCS 36p version: 1.3.0-1
Juniper EX Switch EX4500 Series
Juniper QFX Switch QFX Models
Mellanox Switch SN Series
Network Devices
Array Application Delivery Controller AVX APV 3600,6600,7600
Aruba Wi-Fi Controller/AccessPoint AP 300, 500,600 Series
Aruba Wireless AccessPoint ArubaOS (MODEL: 515), Version 8.7.1.6-8.7.1.6
Barracuda WAF WAF 1000 Series
Bay Stack Hub  
Blue Coat ProxySG S Series
Check Point Smart Appliance Smart-1 205, 210, 225, 3050 and 3150
Cisco ASA 5000 Series
Cisco ASR Router ASR Series
Cisco Firepower Threat Defense 7.x and above
Cisco Router ISR Series
Cisco SD-WAN  
Cisco VPN Concentrators 3000 series
Cisco Wireless Access Point 1530.1550, 1600, 1700, 1830, 1850, 2700, 2800, 3700, 3800 Series
Cisco Wireless LAN Controller 2500, 3504 Series
Coyote Point Equalizer  
Extreme Access Point AP 3000, 4000, and 5000 series
Forefront TMG 7.0.7734.100
Fortinet Sandbox FortiSandbox 500F, 1000F, 2000E, 3000E
HP Router MSR93x
IBM DataPower X3
Juniper DX and SA Devices Juniper SRX 650
Juniper MX Router Juniper MX Series
Local Director  
Maipu Router MP1800, MP2900 Series
McAfee Email Gateway 7.x
Meraki Device MX, MR Series
MikroTik Router RB2011U Series
Network Nodes  
Network Printer  
OpenVPN Access Server  
PEPLINK WAN Router Peplink Balance 380 Series
Radware AppDirector  
Riverbed SteelHead SD SteelHead CX, SteelHead EX Series
Ruckus ZoneDirector 1200
FortiClient EMS Model 7.x And above
Cisco IMC Version 6.x And above
Hardware
DELL PowerEdge VRTX IDRAC 7, IDRAC 8 and IDRAC 9
F5 VELOS/rSeries Appliance iSeries and VELOS
Hitachi Compute Blade 500 Series
HP Blade Server ProLiant BL460C Generation 7 & 8
IBM Blade Chassis  
UPS
APC UPS 1500, 3000
Delta UPS NH – Series, NT - Series
Generic UPS  
PPC UPS Software version: RCEXV:2-0-22-0-1-ISPR-1284-0, Hardware version: 2.00.1
XUPS  
Network Managers
FortiManager 7.x and above
Palo Alto Panorama M Series
Cisco Meraki Controller  
Cisco UCS Manager 1.3 and above
Cisco Intersight  
VOIP
SBC AudioCodes 7.4 and above
Security Applications
CrowdStrike Falcon 7.x And above
- Network and Hardware elements can only be monitored in an agentless manner.
Virtualization Platforms
Technology Versions Supported Monitoring Recommendation*
VMware vSphere/ESX 3.x and above Agentless
Nutanix AHV 3.x and above Agentless
Microsoft Hyper-V 2.x and above Agent-based
XenServer 5.x and above Agentless
RHEV Hypervisor 6.3 and above Agentless
Oracle LDoms   Agent-based
AIX LPARs/IBM pSeries 8.x, 9.x Agentless
KVM Server 2.6 and above Agent-based
Proxmox Hypervisor 5.x and above Agent-based
OpenStack KVM 2.x Agent-based/Agentless
Microsoft App-V 5.x Agent-based
Oracle VM Server 3.3.1 and above Agentless
ZStack ZSphere 4.10 and above Agentless/ Agent-based
ZStack Hypervisor 4.10 and above Agentless
Virtualization Managers
VMware vCenter 2.5 and above Agentless
Microsoft SCVMM 2016/2019/2022 Agent-based
Nutanix Prism Central/ Element 3.x and above Agentless
RHEV Manager 3.x and above Agentless
IBM HMC Server 9.x and above Agentless
OpenStack Manager 2.x Agent-based/Agentless
Oracle VM Manager 3.3.1 and above Agentless
Container Technologies
Technology Versions Supported Monitoring Recommendation*
AWS Elastic Kubernetes Service   Agentless
AWS Elastic Kubernetes Nodes   Agent-based
Azure Kubernetes Service   Agentless
Azure Kubernetes Service Nodes   Agent-based
Container Engine(CRI-O / Containerd)   Agent-based
Docker   Agent-based
Kubernetes
  • On prem
  • IBM Kubernetes Service
  • Naver Cloud Kubernetes Service (NKS)
 Agentless
Kubernetes Nodes   Agent-based
Google Kubernetes   Agentless
Google Kubernetes Nodes   Agent-based
RedHat Openshift Kubernetes   Agentless
RedHat OpenShift Kubernetes Nodes   Agent-based
Podman   Agent-based
Rancher Kubernetes   Agentless
Rancher Kubernetes Nodes   Agent-based
Solaris Containers 11 Agent-based
Tanzu Kubernetes Grid   Agentless
ECS Fargate Cluster   Agentless
ECS Fargate Task   Agent-based
Alibaba Container Service for Kubernetes - ACK   Agentless
Alibaba ACK Worker   Agentless
SUSE Virtualization Harvester Kubernetes   Agentless
SUSE Harvester Master   Agent-based
SUSE Harvester Worker   Agent-based
Nutanix Kubernetes Platform - NKP   Agentless
Nutanix NKP Master   Agent-based
Nutanix NKP Worker   Agent-based
- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows/Linux host.
- Metrics collected may differ between agent-based and agentless approaches.
Operating Systems
Operating System Type Versions Supported Monitoring Approach*
Red Hat Enterprise Linux v7.0 and above   Agent-based/Agentless
Solaris 7, 8, 9, 10, 11 Agent-based/Agentless
Windows 8, 10, 11, 2012, 2016, 2019, 2022, 2025 Agent-based/Agentless
AIX 4.3.3, 5.x, 6.1, 7 Agent-based/Agentless
HP-UX 10 and above Agent-based/Agentless
Oracle Linux 6.x and above Agent-based/Agentless
CentOS 5.2 and above Agent-based/Agentless
Free BSD 5.4 Agent-based/Agentless
Tru64 5.1 Agent-based/Agentless
openSUSE 11 and above Agent-based/Agentless
Novell Netware   Agentless only
OS/400   Agentless only
OpenVMS   Agentless only
Mac OS   Agentless only
- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.
   - Monitoring of additional Linux variants, including Debian, Ubuntu, Fedora, Kylin Linux, and Rocky Linux 9.6 and above etc., is also supported.
Category Integration with Third-Party Tools
Alert/Workflow Management Autotask, PagerDuty, OpsGenie, OTRS, TOPdesk, VictorOps, Moogsoft, Zendesk and SMax
ChatOps and Collaboration HipChat, Slack, Microsoft Teams, WhatsApp
Dashboard as a Service SquaredUp Integration with eG Enterprise using eG Enterprise Connector Plugin
IT Automation and Orchestration ConnectWise, SapphireIMS, and integration with other infrastructure orchestration engines (such as BMC BladeLogic Server Automation, HP Operations Orchestration, etc.) using CLI
IT Infrastructure Monitoring Universal Management Pack available for Microsoft System Center Operations Manager (SCOM)
IT Service Management ATF, BMC Remedyforce, Fresh Service, Ivanti, Jira Service Desk, ManageEngine ServiceDesk Plus, ServiceNow, SNOW ITOM
Network Management Send alerts via SNMP traps to any network management tool (such as CA UIM, HP NNMi, IBM Netcool, SolarWinds, etc.)
Reporting and Analytics Microsoft Power BI and integration with other reporting and analytics tools using CLI
Server Hardware Monitoring Integrate with Cisco UCS Manager, HPE Integrated Lights Out (iLO), HPE Systems Insight Manager, Dell OpenManage, IBM Systems Director, and Oracle Integrated Lights Out Manager (ILOM) to collect server hardware health metrics
SMS Alerting Integrate with any SMS gateway through REST APIs or web services or Database function calls
Note: Many of the integrations listed above use standard APIs and/or utilities. This is only a partial listing; customers, eG Innovations partners, and eG Innovations frequently add new integrations. Please contact eG Innovations at support@eginnovations.com if you have questions about an integration that is not listed here.

The eG Mobile App is an extension of the eG Enterprise monitoring suite. It allows IT administrators to get access to critical alerts and performance metrics on their smartphones and tablets on the fly. The eG Mobile App is available on the following mobile platforms and devices.

eG Mobile App
Mobile Operating System Versions Supported Devices Supported Download App
Android 6 and above Smartphones and tablets Google Store
Apple iOS 11 and above iPhone, iPad and iPod touch Apple Store
AI Platforms
Technology Versions Supported Monitoring Recommendation*
Open AI   Agentless

If you are interested in monitoring an application, middleware, server, hardware, device, storage or cloud technology that is not supported out of the box by eG Enterprise, please let us know what you are looking for by contacting info@eginnovations.com. Our R&D team is able to develop integrations quickly using a variety of interfaces include REST APIs, SNMP, WMI, JMX, log files and others.