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Technologies Supported Out of the Box

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Platforms and Technologies Supported by eG Enterprise

Applications/Servers Monitored in Agent-based/Agentless Manner
Component Name Versions Supported Agentless Monitoring Support 1 Operating Systems Support for Agent-based Monitoring
Windows 2008/2012/
Linux AIX HPUX Solaris
Citrix AppController   2.8                        
Citrix Branch Repeater 5.0, 6.x          
Citrix Cloud Connector            
Citrix Cloud Delivery Controller            
Citrix CloudBridge 6.2, 7.x          
Citrix Delivery Controller 3, 4, 5.x, 7.x          
Citrix Director 7.x          
Citrix Federated Authentication Service            
Citrix License Server 11.x      
Citrix NetScaler MAS Insight 10 and above          
Citrix NetScaler SDX 11.x and above          
Citrix NetScaler VPX/MPX 9.x and above          
Citrix Provisioning Server 5.x and above        
Citrix SD-WAN VPX-020-SE, VPX-050-SE , VPX-100-SE, VPX-200-SE, VPX-500-SE, VPX-1000-SE,          
Citrix Secure Gateway 3.3.2, 3.3.3, 3.3.4        
Citrix Session Recording Server            
Citrix ShareFile            
Citrix Storage Zones 5.0        
Citrix StoreFront 2.x, 3.x          
Citrix Web Interface 5.4          
Citrix WEM 4.x          
Citrix XA/XD Site 5.x, 6.x, 7.x          
Citrix XenApp 5.x, 6.x, 7.x          
Citrix XenDesktop 5, 6, 7.x          
Citrix XenMobile 8.6, 9.0, 10.x          
Citrix ZDC 4.x, 5.x, 6.x      
Virtual Desktop Infrastructure
Leostream Connection Broker   5.1                      
Oracle VDI Broker 3.2.1      
VMware App Volumes Manager 6.3.7 and above          
VMware Horizon Connection Server 4.x, 5.x, 6.x, 7.x          
VMware Horizon Pod 6.3.2 and above          
VMware Horizon Security Server 7.0 and above          
VMware Horizon Unified Access Gateway (Access point) 3.0          
VMware Horizon View Composer 4.x, 5.x, 6.x, 7.x          
VMware Horizon View RDS            
VMware Identity Manager 7.0 and above          
VMware Update Manager Server 7.0          
Cloud Technologies
Alibaba Cloud                      
AWS Cloud            
Cloud Desktops (e.g. Amazon Workspaces)            
Microsoft Azure Classic and ARM          
Microsoft Azure Partner Center 7.0          
Microsoft Certificate Authority Server    
Microsoft Exchange Online          
Exchange Online Tenants          
Microsoft Office 365          
Microsoft OneDrive for Business              
Microsoft SharePoint Online          
Microsoft Skype for Business Online            
Microsoft Teams            
VMware vCloud Director 1.5 to 10.0          
Database Servers 2
Apache CouchDB   2.3.1                    
Cache Database 5.1 and above  
Cassandra Database 3.9        
DB2 Universal Database 7.x, 8.x, 9.x, 10.x  
Hadoop 2.6          
Informix Dynamic Server 9.4 and higher    
Maria Database 10.0, 10.1, 10.2 OR 10.x      
MaxDB Server 7.5 and higher  
Microsoft SQL 5 7.0, 2000, 2005, 2008, 2012, 2014        
2016, 2017 & 2019  
(Windows 2012/2016/2019 Only)
Microsoft SQL Azure Database v12          
Microsoft SQL Server Analysis Services SQL Server 2012 and above        
Microsoft SQL Server Integration Services 2008, 2012, 2014, 2016, 2017, 2019          
Microsoft SQL Server Reporting Services 2008 R2, 2012, 2014, 2016,2017,2019        
MongoDB 3.0, 3.2, 4.0, 4.2        
MySQL 4 & 5 3, 4, 4.1, 5, 6.0      
Oracle Database Server 5 7, 8, 9, 10G, 11G, 12c (including multi-tenant setup), 19c  
PostgreSQL 9.0 or above  
Progress Database 11.6        
SAP HANA 1.00.27 to 2.0  
Sybase ASE 12.5, 15 and higher  
Tibero Database Server 6.0  
UniVerse Database 11.2.4        
Web Servers
Apache Web Server   1.x, 2.x              
IBM HTTP Server 1.x, 2.x, 6, 6.1, 7.x, 8.5  
Microsoft IIS Web Server 4, 5, 6, 7, 8.x, 10.0          
NGINX Web Server 1.x  
Oracle HTTP Server 12c        
Oracle iPlanet Web Server 4, 4.1, 6.0, 6.1, 7          
Oracle Web Server 9i, 10G  
WebToB 4.0, 5.0        
Application Servers
Adobe ColdFusion Server   x 4, 5, MX7                  
Apache Tomcat Server 3.x, 4.x, 5.x, 6.x, 7.x, 8.x, 9.x  
Borland Enterprise Server 5.x  
IBM Lotus Domino Application Server 5.0 and higher  
GemFire 8.2, 9.0        
GlassFish 2.11 and 3.1  
IBM WebSphere Liberty Liberty        
IBM WebSphere Application Server 4, 5, 6, 7, 8, 8.5  
JBoss (AS/EAP) Application 4.0, 4.2, 5.1, 6.x, 7.0  
JEUS 7x, 8        
JRUN Application 3, 4      
Oracle Application Server 9i, 10G, 11  
Oracle Forms 9i          
Oracle Tuxedo        
Oracle Tuxedo PeopleSoft Internet Architecture (PIA) 8.52 and above  
Oracle WebLogic 5.1, 6.x, 7, 8.x, 9.2, 10.3, 11G,12.x, 14c  
Progress OpenEdge Server 11.6  
SilverStream Application Server        
Sun Java System Application Server 4.1, 6.0, 7.0, 8.2      
WildFly JBoss 8.x, 9.x, 10.x, 17,18 and 19        
Mail Servers
IBM Lotus Domino Mail Server   5, 6, 7, 8, 9              
IronPort AsyncOS Mail c100          
Microsoft Exchange Server 2007, 2010, 2013, 2016, 2019          
Postfix Mail Server 2.11          
Qmail Server 1.05    
Messaging Servers
Fiorano MQ        
IBM WebSphere MQ Series 5, 6, 7, 8, 9  
Microsoft MQ Server 4.0          
Mosquitto MQTT 1.5.3      
Oracle Communications Messaging Server 5.2, 6.2          
RabbitMQ Cluster Rabbit MQ 3.6.10
Tibco EMS 5.1          
Microsoft Applications
Active Directory                          
AD FS Server            
ASP.NET Server            
BizTalk Server 2000, 2010, 2013, 2016          
COM+ Applications            
DHCP Server            
Distributed File System            
Domain Controller            
Fast Search for SharePoint 2010            
ISA Proxy Server            
Microsoft App-V 5.2          
Microsoft Dynamics AX            
Microsoft Dynamics CRM 2011, 2016          
Microsoft Dynamics Navision 2013          
Microsoft File Server            
Microsoft Forefront            
Microsoft FTP Server            
Microsoft Project 2010 2010          
Microsoft Radius            
Microsoft RAS            
Microsoft RDS            
Microsoft RDS Licensing            
Microsoft SharePoint 2007, 2010, 2013, 2016, 2019          
Microsoft Skype for Business / Lync 2013          
Microsoft Systems Management Server            
Microsoft Windows Event Logs            
Print Server            
Infrastructure Servers
BIND DNS   9.x                      
DNS Server    
eDirectory Server 8.7, 8.8  
FTP Server    
LDAP Server    
RSA Authentication Manager v8.1          
SiteMinder Policy Server 4, 5, 5.5, 6      
Sun Java System Directory Server 5.2 or below          
Syslog Server    
SAP ABAP   NetWeaver/BASIS 4.5b and above, S/4 HANA 1503 and above              
SAP ABAP Server 4.5b to 7.5, SAP S/4HANA 1503 to 1709  
SAP Business One 8.8 and above
SAP Business Warehouse SAP BW/BI 7.0 and above
SAP BODS 4.0 and above
SAP Hybris 5.0 and above            
SAP BusinessObjects 4.0 and above  
SAP Internet Transaction Server (ITS) 4.6 to 6.20  
SAP Netweaver Web Application Server 6.4 to 7.5  
SAP TREX 6.0 and above  
SAP Web Dispatcher 7.0 and above  
2X Products
2X Client Gateway   10 and higher                    
2X Publishing Agent 10 and higher        
2X Terminal Server 10 and higher        
Voyager Front End   2.x, 3.x                      
Voyager Load Balancer 2.x, 3.x          
Voyager Transaction Processor 2.x, 3.x          
Backup Servers
Symantec Backup   2012                    
Unitrends Backup    
Veeam Backup 6          
NetBackup 8.0          
Commvault Backup V10,V11          
Generic UPS                  
APC UPS 1500, 3000  
Delta UPS NH - Series, NT - Series  
Siebel CRM
Siebel Application Server   7.0 and above              
Siebel Gateway Server 7.0 and above  
Siebel Web Server 7.0 and above  
Atlassian Confluence   5.9, 6.1.4, 6.5              
BlackBerry Server 3.5, 3.6, 4.1, 5.x          
Blue Coat AV          
Cisco UCS Manager 1.3 and above          
DELL PowerEdge VRTX IDRAC 7          
Egenera PAN Manager 7.1.0  
Endeca Search    
Elasticsearch 2.3 to 6.2.2  
EverRun 6.0  
External TFTP Server 4.6          
HAProxy 1.7.0          
Hitachi Compute Blade 500, 520          
HP Blade Server ProLiant BL460C Generation 7 & 8          
HP Enterprise Key Security Manager v6.0          
IBM Integration Bus WMB 7.5.x, 8.0.x, 9.0.x  
Java Applications Sun JVM - 1.5 or higher,
JRockit JVM 5.0 R27.1 or higher,
IBM JRE 1.5 or higher,
OpenJDK 1.5 or higher,
Zing JVM 1.6 or higher,
WildFly 17,18 & 19
NetApp Filers and NetCache FAS3200 Series          
Network File Systems          
NTP Server        
NVIDIA License Server          
Radius Authentication Server    
Raspberry Pi          
Redis 3.0 to 4.0.6  
Sun Ray Server            
TeraText ArborText            
TeraText Content Server            
Trend Micro Server            
Languages Supported for Web Application Transaction Tracing
Java, .NET, PHP
DevOps Applications Supported for Monitoring 3
Ansible Tower, GitHub, Jira Software, Jenkins, Bitbucket
1 - For monitoring infrastructure elements, use an eG Agent deployed on a remote Windows host.
2 - eG Enterprise is capable of monitoring databases in the public cloud: PostgreSQL, MariaDB, Microsoft SQL, MySQL and Oracle hosted on AWS; Azure SQL and SQL Managed Instances hosted on Microsoft Azure.
3 - For monitoring DevOps components, use an eG Agent deployed on a remote Windows host.
4 - MySQL versions up to v5.5 can be monitored using eG Agent v6.3.7 (or below) only.
To monitor MySQL 5.6 (and above), use eG Agent v7.1.4 (or above) only.
5 - eG Enterprise offers exclusive monitoring for Clusters of these Database servers.
Component Name* Versions Supported
Atlantis ILIO    
Data Domain DD - series (160, 2200, 2500, 4200, 4500, 7200, 990)
Dell Compellent SC9000 and SC4020
Dell EqualLogic PS series
Dell EMC ECS U4000
Double Take SAN  
EMC Clariion SAN AX4-5 series, CX4 series, CX3-series, and CX-series
EMC Isilon OneFs Version 7.x & 8.x
EMC Unity 300, 450f
EMC VNXe 1600/3200
EMC VNX Unified Storage VNX 5000 series, 7000 series, 8000 series
EMC XtremeIO 3.x, 4.x and above
Fujitsu Primergy Rack Server RX series
Generic Storage RAID  
Hitachi AMS 200, 500, 1000, 1500, 2100, 2500
Hitachi Content Platform G10
Hitachi USP  
Hitachi VSP  
Hitachi VSP Gx00 Series VSP G200, G400, G600, G800
HP 3PAR 7XXX, 8XXX, 10XXX, 3PAR InServ(R) E200, 3PAR InServ F200, 3PAR InServ F400, 3PAR InServ S400, 3PAR InServ S800, 3PAR InServ T400, 3PAR InServ T800
HP EVA StorageWorks 3000, 4000, 5000, 6000, 8000 series
HP LeftHand SAN P4500 Series
HP P2000 SAN G3
HPE StoreOnce Backup 4500,5100
IBM DS Raid Storage DS4000, DS4100, DS4200, DS4300, DS4500, DS4700, DS4800, DS5000, DS8000, IBM FastT series
IBM Storwize 6.2 and above of SVC and Storwize V series
LeftHand SAN Storage P4000
NetApp USD NetApp Firmware OS version 8.2 and below
NetApp Cluster NetApp Firmware OS version 8.3 and above
NexentaStor 3.x.x
Nimble Storage CS210, CS215, CS235,CS300, CS500, CS700
Oracle ZFS Storage ZS3-2, zs7-2
Oracle Primavera 18.8 ,19.12
Pure Storage PurityOS REST API v 1.6 and above
QNAP NAS TS - series
SolidFire 8.0
SIOS Datakeeper  
Sun Oracle Database Machine and Exadata Storage Server 11g,12c
Synology NAS All versions
VNX Unified Storage VNX 5000 series, 7000 series, 8000 series
- Storage Devices can only be monitored in an agentless manner.
- For monitoring infrastructure elements, use an eG Agent deployed on a remote Windows host.
Component Name* Versions Supported
3COM Core Builder Switch    
3Com Switch 2900 series
A10 Application Delivery Controller AX 1030 ADC, AX 3030 ADC, AX 3200-12 ADC, AX 3530 ADC and AX 5630 ADC
Alcatel Switch 6580, 6600, 6800, 8800
Array Application Delivery Controller AVX APV 3600, 6600, 7600
Alcatel Lucent Switch Lucent OS6900 Series
Bay Stack Hub  
Brocade FastIron Switch ICX 6000 Series
BlueCoat PacketShaper Load Balancer PacketShaper S-Series
Blue Coat ProxySG SGOS
Brocade SAN Switch 48000
Check Point Firewall 4.0.1
Check Point Smart Appliance Smart-1 205, 210, 225, 3050 and 3150
Cisco ASA 5000 Series
Cisco Catalyst Switch 3850
Cisco CSS  
Cisco Meraki All Versions
Cisco Nexus Switch 5000 and 7000 Series
Cisco PIX Firewall  
Cisco Router ISR Series
Cisco SAN Switch  
Cisco SG Switch SG300-28
Cisco VPN Concentrators 3000 series
Cisco Wireless Accesspoint 300 series
Coyote Load Balancer  
Coyote Point Equalizer  
Cyberoam Firewall All versions
D-Link DGS Switch  
Dell EMC S Switch S4048, S4128, S4148
Dell N Series Switch N1500 Series
Dell Switch M-Series M-series Version 1.0
Dell Force10 Switch MXL Series
F5 Big-IP Global Traffic Manager BIG-IP 11.5 onwards
F5 Big-IP Load Balancer  
F5 Big-IP Local Traffic Manager BIG-IP 11.0 Onwards
F5 BIG-IP LTM Analytics BIG-IP 11.0 Onwards
F5 Access Policy Manager (F5 BIG-IP APM) BIG-IP 11.x onwards
Fibre Channel Switch Brocade 300 V7.4.1D
Fortigate Firewall Above v4.0 Versions
Fortinet Sandbox FortiSandbox 500F, 1000F, 2000E, 3000E
Forefront TMG 7.0.7734.100
HP Procurve Switch 2510 Series
HP Router MSR93x
HP Switch 5120, 5500, 5820, 5830, 5800, A5830, A5500
IBM Blade Chassis All Chassis Series
JetNexus Load Balancer ALB-X series
Juniper EX Switch EX4500 Series
Juniper SA & DX Devices Juniper SRX 650
Juniper MX Router Juniper MX Series
Load Balancer VA R20 VA R20, VA Max
Local Director  
Maipu Router MP1800, MP2900 Series
McAfee Email Gateway 7.x
Mikrotik Router RB2011U Series
Mule ESB 3.7 to 3.9
NetScaler Web AppFlow 12.1
NetScreen Firewall NetScreen-ISG 2000 version 6.3.0r16.0
Network Nodes  
Network Printer  
Nokia IPSO Firewall IPSO 4.2
OpenVPN Access Server  
Palo Alto Firewall PA-200, PA-500, PA-2020, PA-2050, PA-3020, PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050, PA-5060, PA-7050
PEPLINK WAN Router Peplink Balance 380 Series
Radware Alteon Load Balancer 5208, 6024, 6420, VA (Virtual Appliance)
Ruckus ZoneDirector 1200
SonicWall TZ, NSA - series
WatchGuard Firewall XTM - series
Riverbed SteelHead SD CX770 Series
InfiniBand Switch SUN DCS 36p version: 1.3.0-1
- Network elements can only be monitored in an agentless manner.
- For monitoring DevOps components, use an eG Agent deployed on a remote Windows host.
Component Name Versions Supported Monitoring Recommendation*
VMware vSphere/ESX   3.x, 3i, 3.5i, 4i, 4.x, 5.x, 6, 7.0   Agentless
VMware vCenter 2.5, 4.x, 5.x, 6, 7.0 Agentless
Citrix Hypervisor 4.x, 5.x, 6.x, 7.x, 8.x Agentless
Microsoft Hyper-V 2.x and above Agent-based
Nutanix Acropolis 3.5, 4.x, 5.x Agentless
Nutanix Prism 3.5, 4.x, 5.x Agentless
RHEV Hypervisor 6.3 Agentless
RHEV Manager 3.1 and higher Agentless
Solaris Containers 11 Agent-based
Solaris LDoms   Agent-based
AIX LPARs/IBM pSeries 5.0 and above Agentless
IBM HMC Server 5.0 and above Agentless
Oracle VM Server 3.3.1 and higher Agentless
Oracle VirtualBox 3.0 Agentless
Oracle VM Manager 3.3.1 and higher Agentless
Docker 1.4 and above Agent-based
Kubernetes 7.0 Agentless
KVM Server 2.6 and above Agent-based
Quality Virtual Desktop 2.0 Agentless
Microsoft Virtual Server 2005 Agent-based
Proxmox VE 5.2 Agent-based
- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows/Linux host.
- Metrics collected may differ between agent-based and agentless approaches.
Component Name Versions Supported Monitoring Approach*
Red Hat Enterprise Linux   5 (and above)     Agent-based/Agentless
Solaris 7, 8, 9, or 10 Agent-based/Agentless
Windows 2008, Vista, 7, 8, 10, 2012, 2016, 2019 Agent-based/Agentless
AIX 4.3.3, 5.x, 6.1, 7 Agent-based/Agentless
HP-UX 10 and above Agent-based/Agentless
Oracle Linux 6.x or higher Agent-based/Agentless
CentOS 5.2 and above Agent-based/Agentless
Free BSD 5.4 Agent-based/Agentless
Tru64 5.1 Agent-based/Agentless
openSUSE 11 and above Agent-based/Agentless
Novell Netware   Agentless only
OS/400   Agentless only
OpenVMS   Agentless only
MAC OS   Agentless only
- For agentless monitoring of servers, use an eG Agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.
   - Monitoring of other Linux variants like Debian, Ubuntu, Fedora, etc. is also supported.
Category Integration with Third-Party Tools
Alert/Workflow Management   Autotask, PagerDuty, OpsGenie, VictorOps, Moogsoft, Zendesk
ChatOps and Collaboration HipChat, Slack, Microsoft Teams, WhatsApp
IT Automation and Orchestration ConnectWise, SapphireIMS, and integration with other infrastructure orchestration engines (such as BMC BladeLogic Server Automation, HP Operations Orchestration, etc.) using CLI
IT Infrastructure Monitoring Universal Management Pack available for Microsoft System Center Operations Manager (SCOM)
IT Service Management ATF, BMC Remedyforce, Ivanti, Jira Service Desk, ManageEngine ServiceDesk Plus, ServiceNow, SNOW ITOM
Network Management Send alerts via SNMP traps to any network management tool (such as CA UIM, HP NNMi, IBM Netcool, SolarWinds, etc.)
Reporting and Analytics Microsoft Power BI and integration with other reporting and analytics tools using CLI
Server Hardware Monitoring Integrate with Cisco UCS Manager, HPE Integrated Lights Out (iLO), HPE Systems Insight Manager, Dell OpenManage, IBM Systems Director, and Oracle Integrated Lights Out Manager (ILOM) to collect server hardware health metrics
SMS Alerting Integrate with any SMS gateway through REST APIs or web services
Note: Many of the integrations listed above use standard APIs and/or utilities. This is only a partial listing; customers, eG Innovations partners, and eG Innovations frequently add new integrations. Please contact eG Innovations at if you have questions about an integration that is not listed here.

The eG Mobile App is an extension of the eG Enterprise monitoring suite. It allows IT administrators to get access to critical alerts and performance metrics on their smartphones and tablets on the fly. The eG Mobile App is available on the following mobile platforms and devices.

Mobile Operating System Versions Supported Devices Supported Download App
Android   5 and above   Smartphones and tablets   Google Playstore
Apple iOS 8 and above iPhone, iPad and iPod touch Apple Store
Windows Mobile 8 and above Smartphones and tablets Microsoft Store

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