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Live Webinar: Choosing a Citrix Monitoring Strategy: Key Capabilities Needed and Pitfalls to Avoid

Wednesday, 13 December 2017   |  12:00 pm ET

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Platforms Supported

 
Component Name Versions Supported *Agentless
Monitoring
Support
Linux Solaris Windows 2008/2012/
2016
AIX HPUX
Applications/Servers Monitored in Agent-based/Agentless Manner
Component Name Versions Supported *Agentless Monitoring Support Linux Solaris Windows 2008/2012/
2016
AIX HPUX
Citrix
Citrix Access Gateway   1, 2, 3, 4                    
Citrix Delivery Controller 3, 4, 5.x, 7.x          
Citrix Director 7.x          
Citrix License Server      
Citrix Provisioning Server 5.x and above          
Citrix Secure Gateway 3.3.2, 3.3.3, 3.3.4        
Citrix Storage Zones          
Citrix StoreFront 2.x, 3.x          
Citrix Web Interface          
Citrix XenApp 5.x, 6.x, 7.x          
Citrix XenDesktop 5, 6, 7.x          
Virtual Desktop Infrastructure
Leostream Connection Broker   5.1                    
Oracle VDI Broker 3.2.1    
VMware Horizon Connection Server 4.x, 5.x, 6.x, 7.x          
VMware Horizon Security Server 7.0 and above        
VMware Horizon View Composer 4.x, 5.x, 6.x, 7.x        
VMware Identity Manager 7.0 and above        
Database Servers
Cache Database   5.1 and above            
DB2 Universal Database 7.x, 8.x, 9.x, 10.x
GemFire 8.2, 9.0      
Informix Dynamic Server 9.4 and higher  
MaxDB Server 7.5 and higher
Microsoft SQL 7.0, 2000, 2005, 2008, 2012, 2014, 2016      
MongoDB 3.0, 3.2      
MySQL 3, 4, 4.1, 5, 6.0    
Oracle Database Server 7, 8, 9, 10G, 11G, 12c (including multi-tenant setup)
PostgreSQL 9.0 or above
Progress Database 11.6      
Sybase ASE 12.5, 15 and higher
UniVerse Database Server 11.2.4        
Web Servers
Apache Web Server   1.x, 2.x              
IBM HTTP Server 1.x, 2.x, 6, 6.1, 7.x, 8.5
Microsoft IIS Web Server 4, 5, 6, 7, 8, 8.x        
NGINX Web Server 1.x
Oracle iPlanet Web Server 4, 4.1, 6.0, 6.1, 7        
Oracle Web Server 9i, 10G
Application Servers
Adobe ColdFusion Server   x 4, 5, MX7                
Borland Enterprise Server 5.x
Domino Application Server 5.0 and higher
GlassFish 2.11 and 3.1
IBM WebSphere Application Server 4, 5, 6, 7, 8, 8.5
JBoss (AS/EAP) Application 4.0, 4.2, 5.1, 6.x, 7.0
JRUN Application 3, 4    
Oracle Application Server 9i, 10G, 11
Oracle Forms 9i        
Oracle WebLogic 5.1, 6.x, 7, 8.x, 9.2, 10.3, 11G,12.x
Orion  
SilverStream Application Server      
Sun Java System Application Server 4.1, 6.0, 7.0, 8.2    
Tomcat Server 3.x, 4.x, 5.x, 6.x, 7.x, 8.x
WildFly JBoss 8.x, 9.x, 10.x      
Mail Servers
Domino Mail Server   5, 6, 7, 8, 9            
Microsoft Exchange Server 2007, 2010, 2013, 2016        
Postfix Mail Server 2.11        
Qmail Server 1.05  
Messaging Servers
Fiorano MQ                    
IBM WebSphere MQ Series 5, 6, 7, 8
Microsoft MQ Server 4.0        
Oracle Communications Messaging Server 5.2, 6.2        
Tibco EMS 5.1        
Microsoft Applications
Active Directory                        
ASP.NET Server          
BizTalk Server 2000, 2010, 2013, 2016          
DHCP Server          
Domain Controller          
Fast Search for SharePoint 2010          
ISA Proxy Server          
Microsoft App-V 5.2        
Microsoft Dynamics AX          
Microsoft Dynamics CRM 2011          
Microsoft Dynamics Navision 2013        
Microsoft File Server          
Microsoft Forefront            
Microsoft FTP Server          
Microsoft Project 2010 2010        
Microsoft Radius          
Microsoft RAS          
Microsoft RDS          
Microsoft RDS Licensing          
Microsoft SharePoint 2007, 2010, 2013, 2016        
Microsoft Skype for Business / Lync 2013        
Microsoft Systems Management Server            
Microsoft Windows Event Logs            
Print Server          
WINS          
Infrastructure Servers
DNS Server                
eDirectory Server 8.7, 8.8
FTP Server  
LDAP Server  
Sun Java System Directory Server 5.2 or below        
SAP
SAP ABAP Server   4.5b to 7.4            
SAP BusinessObjects 4.0 and above
SAP HANA 1.00.27
SAP Internet Transaction Server (ITS) 4.6 to 6.20  
SAP Netweaver Web Application Server 6.4 to 7.4
SAP TREX 6.0 and above  
SAP Web Dispatcher 7.0 and above  
2X Products
2X Client Gateway   10 and higher                  
2X Publishing Agent 10 and higher      
2X Terminal Server 10 and higher      
Voyager
Voyager Front End   2.x, 3.x                    
Voyager Load Balancer 2.x, 3.x        
Voyager Transaction Processor 2.x, 3.x        
Backup Servers
Symantec Backup   2012                  
Unitrends Backup  
Veeam Backup 6        
Siebel CRM
Siebel Application Server   7.0 and above              
Siebel Gateway Server 7.0 and above  
Siebel Web Server 7.0 and above  
Others
COM+ Applications                        
Distributed File System            
Egenera PAN Manager 7.1.0
Endeca Search    
EverRun 6.0  
Groupwise  
IBM Integration Bus WMB 7.5.x, 8.0.x, 9.0.x
Java Applications Sun JVM - 1.5 or higher,
JRockit JVM 5.0 R27.1 or higher,
IBM JRE 1.5 or higher
Network File Systems          
NTP Server      
Oracle Tuxedo      
SiteMinder Policy Server 4, 5, 5.5, 6    
Sun Ray Server            
Syslog Server    
TeraText ArborText            
TeraText Content Server          
Tuxedo PIA 8.52 and above  
VMware Horizon View RDS          
- For agentless monitoring of servers/applications, use an eG agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.
Cloud
Component Name Versions Supported Monitoring Recommendation*
AWS EC2 Cloud       Agentless
Microsoft Azure Classic Agentless
VMware vCloud Director 1.5 to 5.6 Agentless/Agent-based
- For agentless monitoring of Cloud Applications, use an eG agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.
Applications/Servers/Devices Monitored only in an Agentless Manner*
Component Name Versions Supported
Citrix
Citrix AppController   2.8
Citrix Branch Repeater 5.0, 6.x
Citrix NetScaler Insight 10 and above
Citrix NetScaler SD-WAN 6.2, 7.x, 9.x and above
Citrix NetScaler VPX/MPX 9.x and above
Citrix ShareFile  
Citrix XenMobile 8.6, 9.0, 10.x
Mail Servers
IronPort AsyncOS Mail   c100
Others
BlackBerry Server   3.5, 3.6, 4.1, 5.x
Blue Coat AV 3.2.2.1
Cisco UCS Manager 1.3 and above
Hitachi Compute Blade 500, 520
HP Blade Server  
HP Enterprise Key Security Manager  
NetApp Filers and NetCache  
RSA Authentication Manager  
For monitoring applications/servers/devices, use an eG agent deployed on a remote Windows host.
Component Name* Versions Supported
Atlantis ILIO    
Data Domain DD - series (160, 2200, 2500, 4200, 4500, 7200, 990)
Dell Compellent SC9000 and SC4020
Dell EqualLogic PS series
Double Take SAN  
EMC Clariion SAN AX4-5 series, CX4 series, CX3-series, and CX-series
EMC XtremeIO 3.0.1 and above
Generic Storage RAID  
Hitachi AMS 200, 500, 1000, 1500, 2100, 2500
Hitachi USP  
Hitachi VSP  
Hitachi VSP Gx00 Series VSP G200, G400, G600, G800
HP 3PAR 7XXX, 10XXX, 3PAR InServ(R) E200, 3PAR InServ F200, 3PAR InServ F400, 3PAR InServ S400, 3PAR InServ S800, 3PAR InServ T400, 3PAR InServ T800,
HP EVA StorageWorks 3000, 4000, 5000, 6000, 8000 series
HP P2000 SAN G3
IBM DS Raid Storage DS4000, DS4100, DS4200, DS4300, DS4500, DS4700, DS4800, DS5000, IBM FastT series
IBM Storwize 6.2 and above of SVC and Storwize V series
NetApp USD E series, V series, FAS series
NexentaStor 3.x.x
Nimble Storage CS210, CS215, CS235,CS300, CS500, CS700
QNAP NAS TS - series
SolidFire 8.0
VNX Unified Storage VNX 5000 series, 7000 series, 8000 series
- Storage Devices can only be monitored in an agentless manner.
- For monitoring Storage Devices, use an eG agent deployed on a remote Windows host.
Component Name* Versions Supported
3COM Core Builder Switch    
A10 Application Delivery Controller AX 1030 ADC, AX 3030 ADC, AX 3200-12 ADC, AX 3530 ADC and AX 5630 ADC
Alcatel Switch 6580, 6600, 6800, 8800
Bay Stack Hub  
Big-IP/F5 Load Balancer  
Big-IP/F5 Local Traffic Manager  
Big-IP/F5 LTM Analytics  
Blue Coat ProxySG SGOS 6.5.3.1
Brocade SAN Switch 48000
Check Point Firewall 4.0.1
Check Point Smart Appliance Smart-1 205, 210, 225, 3050 and 3150
Cisco ASA  
Cisco Catalyst Switch 3850
Cisco CSS  
Cisco PIX Firewall  
Cisco Router  
Cisco SAN Switch  
Cisco SG Switch SG300-28
Cisco VPN Concentrators 3000 series
Coyote Load Balancer  
Coyote Point Equalizer  
Dell PowerEdge VRTX  
Dell Switch M-Series M-series Version 1.0
Fibre Channel Switch  
Forefront TMG 7.0.7734.100
FortiGate Firewall  
HP Router MSR93x
InfoBlox  
Juniper EX Switch  
Juniper SA & DX Devices  
Local Director  
NetScreen Firewall  
Network Nodes  
Network Printer  
OpenVPN Access Server  
Palo Alto Firewall PA-200, PA-500, PA-2020, PA-2050, PA-3020, PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050, PA-5060, PA-7050
Ruckus ZoneDirector 1200
SonicWall TZ, NSA - series
WatchGuard Firewall XTM - series
- Network elements can only be monitored in an agentless manner.
- For monitoring Network elements, use an eG agent deployed on a remote Windows host.
Component Name Versions Supported Monitoring Recommendation*
VMware vSphere/ESX   3.x, 3i, 3.5i, 4i, 4.x, 5.x, 6   Agentless
VMware vCenter 2.5, 4.x, 5.x, 6 Agentless
Citrix XenServer 4.x, 5.x, 6.x, 7 Agentless
Microsoft Hyper-V 2.x and above Agent-based
Nutanix Acropolis 3.5, 4.x Agentless
Nutanix Prism 3.5, 4.x Agentless
RHEV Hypervisor 6.3 Agentless
RHEV Manager 3.1 and higher Agentless
Solaris Containers 11 Agent-based
Solaris LDoms   Agent-based
AIX LPARs/IBM pSeries 5.0 and above Agentless
IBM HMC Server 5.0 and above Agentless
Oracle VM Server 3.3.1 and higher Agentless
Oracle VirtualBox 3.0 Agentless
Oracle VM Manager 3.3.1 and higher Agentless
Docker 1.4 and above Agentless
KVM Server 2.6 and above Agent-based
Quality Virtual Desktop 2.0 Agentless
Microsoft Virtual Server 2005 Agent-based
- For agentless monitoring of Virtualization Platforms, use an eG agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.
Component Name Versions Supported Monitoring Approach*
Red Hat Enterprise Linux   5 and above   Agent-based/Agentless
Solaris 7, 8, 9, or 10 Agent-based/Agentless
Windows 2008, Vista, 7, 8, 10, 2012, 2016 Agent-based/Agentless
AIX 4.3.3, 5.x, 6.1, 7 Agent-based/Agentless
HP-UX 10 and above Agent-based/Agentless
Oracle Linux 6.x or higher Agent-based/Agentless
CentOS 5.2 and above Agent-based/Agentless
Free BSD 5.4 Agent-based/Agentless
Tru64 5.1 Agent-based/Agentless
openSUSE 11 and above Agent-based/Agentless
Novell Netware   Agentless only
OS/400   Agentless only
OpenVMS   Agentless only
MAC OS   Agentless only
- For agentless monitoring of servers, use an eG agent deployed on a remote Windows host.
- Metrics collected may differ between agent-based and agentless approaches.
Category Integration with Third-Party Tools
Alert/Workflow Management   Autotask, PagerDuty
ChatOps and Collaboration HipChat, Slack
Infrastructure Automation and Orchestration Integrate with orchestration engines (such as BMC BladeLogic Server Automation, HP Operations Orchestration, etc.) using CLI
IT Infrastructure Monitoring Universal Management Pack available for Microsoft System Center Operations Manager (SCOM)
IT Service Management BMC Remedyforce, JIRA Service Desk, ManageEngine ServiceDesk Plus, ServiceNow
Network Management Send alerts via SNMP traps to any network management tool (such as CA UIM, HP NNMi, IBM Netcool, SolarWinds, etc.)
Reporting and Analytics Integrate with reporting and analytics tools using CLI
Server Hardware Monitoring Integrate with Cisco UCS Manager, HPE Integrated Lights Out (iLO), HPE Systems Insight Manager, Dell OpenManage, IBM Systems Director, and Oracle Integrated Lights Out Manager (ILOM) to collect server hardware health metrics
SMS Alerting Integrate with any SMS gateway through REST APIs or web services
Note: Many of the integrations listed above use standard APIs and/or utilities. This is only a partial listing; customers, eG Innovations partners, and eG Innovations frequently add new integrations. Please contact eG Innovations at support@eginnovations.com if you have questions about an integration that is not listed here.

The eG Mobile App is an extension of the eG Enterprise monitoring suite. It allows IT administrators to get access to critical alerts and performance metrics on their smartphones and tablets on the fly. The eG Mobile App is available on the following mobile platforms and devices.

Mobile Operating System Versions Supported Devices Supported Download App
Android   5 and above   Smartphones and tablets   Google Playstore
Apple iOS 8 and above iPhone, iPad and iPod touch Apple Store
Windows Mobile 8 and above Smartphones and tablets Microsoft Store

Why eG? One Monitor to Manage All of IT.

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